Systems Analyst III

Tulane University•United States,

About The Position

The Registrar's Office at Tulane University maintains accurate academic records and provides responsive services to students, faculty, staff, and the public. The Functional Analyst for Student Systems serves as the main liaison between the Registrar's Office and the IT department. The role analyzes business practices and processes, develops solutions, ensures system updates, and stays informed about new technologies in higher education technology. It also involves designing automation, conducting testing, and leading cross-functional teams.

Requirements

  • Bachelor’s degree in a related field and four years of experience or training in a higher education setting.
  • Proficiency in BANNER.
  • Knowledge of curriculum management systems, such as CourseLeaf CLSS, CAT, and CIM.
  • System knowledge of DegreeWorks, EMS, IBM Cognos, and/or similar higher education software systems used to support Registrar operations.

Nice To Haves

  • Master’s degree strongly preferred.
  • Experience operating in an Agile project management environment.
  • Experience documenting workflows and business processes using MS Visio or similar software.
  • Five years in a Registrar’s Office strongly preferred, including knowledge of academic advising and degree audit support; functional processing oversight of Banner and related systems and applications; online grade changes and withdrawals; Parchment relationship; degree checkout and commencement processing; major/minor certification; diploma processing; maintenance and preservation of student academic records; enrollment reporting and data analysis; protection of student academic record privacy; and certification of veteran student education benefits and related higher education policy.

Responsibilities

  • Serve as the main liaison between the Registrar's Office and the IT department.
  • Analyze business practices and processes and develop solutions.
  • Ensure system updates.
  • Stay informed about new technologies in higher education technology.
  • Design automation.
  • Conduct testing.
  • Lead cross-functional teams.
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