Systems Analyst

Caesars Entertainment•Las Vegas, NV

3d•Onsite

About The Position

Caesars Entertainment is hiring a Systems Analyst in its IT division in Atlantic City, New Jersey. Under general supervision, the role provides innovative business solutions to resolve system constraints and meet user needs and the company’s strategic outlook. The position performs application analysis and design, development, integration, and enhancement, along with implementation, maintenance, and documentation activities. It calls for out-of-the-box thinking, collaboration, and a willingness to challenge the status quo while achieving goals.

Requirements

Bachelor’s degree in Computer Sciences, Management Sciences, Hotel/Casino Management, Accounting, a similar engineering discipline, or equivalent education.
At least three years of work experience in systems analysis and design, implementation, training, and testing, or three years of experience in an end-user area.
At least one year of experience in analysis, design, implementation, testing, and training.
Understanding and basic knowledge of systems analysis and design.
Basic knowledge of database uses and design, spreadsheets, word processing, and operating systems.
Basic knowledge of project management techniques.
Satisfactory background check and pre-employment drug screening for new hires.

Nice To Haves

Experience with hospitality applications.
Experience in hardware installation and diagnostics, usually acquired through previous business systems experience.

Responsibilities

Advise user departments on functional design and its impact on departmental operations.
Consult with user departments to analyze manual and automated systems and assist with detailed functional specifications, formats, and templates.
Suggest solutions that fit within equipment operating limitations.
Analyze existing systems and databases and recommend enhancements to address business needs.
Use knowledge of application components, such as file structures, and query tools to address business needs.
Perform internal system acceptance testing to ensure enhancements are well tested and meet business requirements.
When appropriate, supervise cross-functional testing teams preparing system and integration test data, testing, and reporting results.
Troubleshoot incidents reported by end users, escalate when necessary to schedule changes, and discuss resolutions to identify permanent solutions.
Keep current with hardware and software technology to recommend solutions that fit system constraints, user needs, and company strategy.
Attend training classes and seminars to advance skills and creative capabilities, and develop written and oral communication skills.
Investigate user needs and develop innovative solutions in support of business objectives.
Coordinate, analyze, and schedule system change requests with users and the supervisor.
Liaise with users and their representatives about system change requests and business requirements, ensuring systems meet user needs.
Maintain the confidentiality of company records and policies.
Participate in defining and presenting system solutions and timelines to management, and develop project management skills.
Participate in feasibility, conceptual design, functional design, and general design studies.
Work with end users and others to determine changes needed to documentation, training, problem diagnosis, and programs to address business needs.
May provide project management for simple to moderately complex projects.
Advise user departments on selecting vendor software packages and developing or changing departmental procedures.
Communicate business requirements to team members across programming, analysis, documentation, training, implementation, and support, ensuring requirements are understood and implemented.
Participate in developing work schedules that coordinate with departmental and development project plans.
As part of a testing team, may assign and schedule staff to complete testing on time and report variances to the supervisor.
Develop alternatives to mitigate risks to development plans.
Use problem-solving, communication, strategic thinking, and planning skills to achieve outcomes with internal and external teams.
Oversee document development across project workstreams and ensure internal control statements meet compliance and regulatory standards.
Contribute to complex documents, ensure final versions are client-ready, and review documents with clients and primary users.
Use requirements-gathering templates and protocols to collect information.
Identify and distinguish defects, user errors, training issues, and data issues in testing.
Understand and clearly explain testing phases.
Write simple to moderate test scripts and prepare simple to moderate test data.
Provide server administration and configuration support for Windows Server operating systems (2008, 2012, and 2016).
Provide Windows server update and vulnerability update support.