Support Engineer Jobs

About The Position

Requirements

• At least 3 years of experience in a technical role.
• Understanding of mechanical engineering principles.
• Mechanical aptitude and hands-on mechanical experience, including willingness to work directly with equipment and materials.
• Customer interaction experience, including presentations.
• Working knowledge of fasteners.

Nice To Haves

• Hands-on mechanical engineering experience in a manufacturing setting or a Bachelor’s degree in Mechanical Engineering with relevant experience.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Prior experience with CAD programs such as AutoCAD, SolidWorks, or Pro/ENGINEER.
• Prior leadership or supervisory experience.

Responsibilities

• Commit to Field’s Mission Statement, Core Values, and Fieldamentals.
• Analyze problems, develop and present alternative solutions, and influence outcomes.
• Provide technical guidance and support to internal customers on implementations, part creation, sourcing decisions, non-conformance troubleshooting and testing, specification interpretation, and internal technical training.
• Provide technical support to internal production operations, including kitting and assembly, as needed.
• Provide technical guidance to external customers on cost-saving recommendations, product or assembly redesigns, quality-related information, and mechanical expertise as needed.
• Use testing and machining equipment as needed to resolve problems and provide technical solutions.
• Engage in ongoing formal training on fasteners and fastening.
• Lead Field’s internal technical training.
• Communicate effectively with internal and external customers and suppliers and respond to requests for engineering information.
• Work effectively in a fast-paced, team-based environment.
• Apply strong time-management, analytical, and leadership skills with attention to detail.
• Work in a motivated, organized, results-driven manner with limited direct supervision.
• Deliver effective presentations to communicate capabilities and results.
• Take on additional responsibilities and adapt work schedule and environment to business needs.
• Travel to support business activities up to 25%, potentially including overnight travel.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Life coaching
• Paid vacation
• Paid holidays
• Paid volunteer time
• Quarterly bonuses