Technical Support Specialist/Installation Engineer

DEL MEDICAL INC•Bloomingdale, IL

4d•$50,000 - $60,000•Hybrid

About The Position

Del Medical is seeking a technically driven Technical Support Specialist / X-Ray Installation Engineer for its Technical Service team in Bloomingdale, Illinois. The position is a career development opportunity focused on learning the company’s digital radiography and X-ray systems through technical support, training, and equipment preparation. As the employee develops their skills and knowledge, the role progresses into installation, commissioning, and field service support for medical imaging equipment throughout North America. The role involves troubleshooting and supporting Del Medical X-ray and digital imaging systems, assisting customers and service partners, and collaborating with Engineering and Manufacturing. It also develops into hands-on work at healthcare facilities, including system installation, configuration, testing, calibration, and customer training. The position is described as full-time, with a salary range of $50,000 to $60,000. The work location is hybrid remote in Bloomingdale, Illinois.

Requirements

Ability to read electrical schematics and wiring diagrams.
Familiarity with digital and analog electronics and electrical testing equipment.
Basic computer and networking knowledge.
Strong mechanical aptitude and problem-solving skills.
Customer-focused and professional.
Comfortable working independently and as part of a team.

Nice To Haves

Bachelor’s degree in Electrical Engineering, Electronics Engineering Technology, Mechanical Engineering Technology, Mechatronics, Robotics, Physics, Biomechanical Engineering, or a related technical field.
Associate degree or relevant technical experience will also be considered.
Experience with electronics troubleshooting, mechanical assembly, electrical systems, technical support, manufacturing equipment, field service, robotics, or automation.
Curiosity and eagerness to learn.
Hands-on technical motivation.
Interest in building a long-term engineering career.

Responsibilities

Learn and troubleshoot Del Medical X-ray and digital imaging systems.
Provide technical support to customers, distributors, dealers, and Field Service Engineers.
Diagnose electrical, mechanical, software, and system-related issues.
Read and interpret electrical schematics, wiring diagrams, and technical documentation.
Document troubleshooting activities and recommend corrective actions.
Collaborate with Engineering and Manufacturing teams to improve products.
Progress into installing, configuring, and commissioning X-ray systems at healthcare facilities.
Perform mechanical assembly, electrical connections, system testing, and calibration.
Train customers on equipment operation and basic maintenance.
Travel throughout North America alongside experienced engineers.