IT Support / OT Engineer

Materion Corporation•Delta, UT

2d•Onsite

About The Position

Materion is seeking an IT Support / OT Engineer to deliver solutions across manufacturing shop-floor (OT) and enterprise (IT) environments. Based in Delta, Utah, the role combines engineering and operational support, with hands-on work involving industrial systems, IT infrastructure, and endpoints. The engineer partners with Infrastructure, Engineering, Maintenance, and Service Desk teams to build reliable, secure, and supportable OT/IT solutions. Work includes planned projects, such as requirements, building, testing, and documentation, as well as incident response, troubleshooting, and change execution. Occasional after-hours work for maintenance windows and participation in an on-call rotation are expected. The role leads the design, implementation, and support of OT systems, including SCADA/HMI, data acquisition, OPC-UA/MQTT gateways, PLC network connectivity, and security-aligned segmentation. It also supports Windows/Linux endpoints and servers, identity and access tools, patching, backup and restore, basic virtualization, and hands-on IT/OT hardware troubleshooting. The engineer collaborates with peers and support teams, responds to incidents and service requests, maintains ticket documentation and knowledge resources, participates in change management, and contributes to root cause analysis and incident response. Continual improvement of OT system reliability, performance, and functionality is part of the role.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Electrical/Computer Engineering, or a related field; equivalent military, apprenticeship, or industry experience is considered.
At least 4 years of experience combining IT and OT engineering and project execution.
Strong project support and leadership skills, with a proven ability to lead cross-functional teams.
Demonstrated IT troubleshooting and support experience.
Experience with Windows workstations and servers.
Experience with networking, including TCP/IP, DHCP, DNS, and firewalls.
Experience with backup and restore data.
Experience working with industrial or manufacturing technologies such as SCADA/MES, sensors, gateways, MQTT, or OPC.
Occasional after-hours work for maintenance windows and participation in an on-call rotation are expected.

Nice To Haves

Linux experience.
Exposure to or experience with virtualization and cloud technologies.

Responsibilities

Lead the design, implementation, and support of OT systems, including SCADA/HMI, data acquisition, and OPC-UA/MQTT gateways.
Support PLC network connectivity and segmentation aligned with security standards.
Contribute to reliability, data collection, and visibility across manufacturing cells.
Continually improve OT system reliability, performance, and functionality at assigned sites.
Support Windows/Linux endpoints and servers, Active Directory/Azure AD, IAM/MFA, patching, backup/restore, and basic virtualization.
Perform hands-on troubleshooting and support of IT/OT hardware.
Interface with peers and support or coach them on technical support needs.
Collaborate with peers and peer support teams, both live and through ticketing.
Collaborate with IT/OT engineering teams to support systems and reliable integration of OT and IT networks.
Respond to incidents and service requests, triage and resolve issues, escalate when needed, and maintain detailed ticket documentation.
Participate in knowledge base upkeep, change management, and the on-call rotation.
Contribute to root cause analysis and support incident response for system failures.
Support planned project work, including requirements, build/test, and documentation, as well as change execution.