IT Support / OT Engineer

Materion•Delta, UT

21h•Onsite

About The Position

Materion is seeking an IT Support / OT Engineer to deliver and support solutions across manufacturing shop-floor (OT) and enterprise (IT) environments. Based in Delta, Utah, the role combines engineering and operational support, with hands-on work involving industrial systems, IT infrastructure, and endpoints. The engineer partners with Infrastructure, Engineering, Maintenance, and Service Desk teams to develop reliable, secure, and supportable OT/IT solutions. Work includes planned projects—requirements, build and testing, and documentation—as well as incident response, troubleshooting, and change execution. Occasional after-hours work for maintenance windows and participation in an on-call rotation are expected. The role includes designing, implementing, and supporting OT systems such as SCADA/HMI, data acquisition, and OPC-UA/MQTT gateways; supporting PLC network connectivity and security-aligned segmentation; and improving reliability, data collection, and visibility across manufacturing cells. The engineer also supports Windows/Linux endpoints and servers, identity and access systems, patching, backup and restore, basic virtualization, and IT/OT hardware. Additional duties include responding to incidents and service requests, maintaining ticket documentation and knowledge resources, participating in change management and on-call operations, and contributing to root cause analysis and incident response.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Electrical/Computer Engineering, or a related field; equivalent military, apprenticeship, or industry experience is considered.
At least 4 years of combined IT and OT engineering and project execution experience.
Strong project support and leadership skills, including the ability to lead cross-functional teams.
Demonstrated IT troubleshooting and support experience.
Experience with Windows workstations and servers.
Experience with networking, including TCP/IP, DHCP, DNS, and firewalls.
Experience with backup and restore.

Nice To Haves

Linux experience.
Exposure to or experience with virtualization and cloud technologies.
Experience with industrial or manufacturing technologies, including SCADA/MES, sensors, gateways, MQTT, or OPC.

Responsibilities

Design, implement, and support OT systems, including SCADA/HMI, data acquisition, and OPC-UA/MQTT gateways.
Support PLC network connectivity and network segmentation aligned with security standards.
Contribute to reliability, data collection, and visibility across manufacturing cells.
Continually improve OT systems’ reliability, performance, and functionality at assigned sites.
Support Windows/Linux endpoints and servers, Active Directory/Azure AD, IAM/MFA, patching, backup and restore, and basic virtualization.
Troubleshoot and support IT/OT hardware hands-on.
Interface with peers and provide technical support or coaching as needed.
Collaborate with peer and support teams in person and through ticketing systems.
Support reliable integration of OT and IT networks in collaboration with IT/OT engineering teams.
Respond to incidents and service requests; triage, resolve, or escalate issues and maintain detailed ticket documentation.
Participate in knowledge base upkeep, change management, and an on-call rotation.
Contribute to root cause analysis and support incident response for system failures.
Support project execution, including requirements, building, testing, and documentation.