Supervisor Jobs

About The Position

Requirements

• Minimum 3 years of multi-unit experience in the restaurant or retail industry.
• Experience ensuring operational effectiveness for multi-unit operations.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Plan coaching objectives before store visits using the store planning tool.
• Coach General Managers, Assistant Managers, and crew members on key operational and management skills.
• Conduct annual performance appraisals and provide positive, constructive, actionable feedback.
• Provide professional development and career-track mentoring to General Managers and Assistant Managers.
• Reinforce execution of company policies and standards across stores.
• Identify and diagnose operational gaps in underperforming stores and develop formal action plans to address them.
• Coordinate field support resources, including Field Trainers, Human Resources, Operations Evaluators, and Market Specialists, as required.
• Review key financial variables as part of store-visit pre-planning.
• Analyze and track financial and operational data to derive business insights.
• Develop short executive presentations, such as in Excel or PowerPoint, to communicate trends and results.
• Present weekly financial and operational updates during Market Leader and area General Manager meetings.
• Use P/L reviews and quarterly business reviews to ensure stores are meeting operating plans.
• Coordinate with the Market Leader and field support to develop market business plans.
• Drive development and execution of Local Store Marketing initiatives.
• Empower General Managers to lead Local Store Marketing, including building relationships with schools and the community.
• Coordinate with the Market Leader to identify and pursue new AWUS growth opportunities.