Operations Supervisor - 2nd Shift

GXO Logistics•Lithia Springs, GA

About The Position

GXO is seeking an Operations Supervisor to oversee day-to-day warehouse operations and lead a team to deliver excellent customer service. The role involves supporting employee performance through training and coaching, maintaining work quality and a clean environment, and implementing continuous improvement plans. The position is scheduled for the second shift, Monday through Friday, from 3 p.m. to 11 p.m., with flexibility as needed, including planned and unplanned overtime that may include weekends.

Requirements

  • At least 2 years of relevant work experience.
  • Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment.
  • Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
  • Ability to lift objects of various shapes, sizes, and weights.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to reach (including overhead), bend, climb, push, pull, twist, squat, and kneel.
  • Ability to handle or manage tools or equipment.
  • Ability to tolerate hot or cold warehouse environments.

Nice To Haves

  • Bachelor's degree in Logistics or a related field.
  • 2 years of managerial or supervisory experience.
  • Bilingual English/Spanish.
  • Experience in an AS9100 or ISO environment.
  • Warehousing or Third-Party Logistics (3PL) experience.

Responsibilities

  • Ensure efficient daily operations of the warehouse.
  • Prepare schedules.
  • Supervise the team and provide training and coaching to improve performance.
  • Monitor work quality to consistently deliver exceptional customer service.
  • Demonstrate an understanding of the company quality policy.
  • Adhere to the GXO 7S program.
  • Communicate effectively with leadership, team members, and other departments.
  • Implement continuous improvement action plans.
  • Maintain a clean environment.

Benefits

  • Full health insurance, including medical, dental, and vision.
  • 401(k).
  • Life insurance.
  • Disability insurance.
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