Operations Supervisor - 2nd Shift

Pet Supplies Plus•Seymour, IN

About The Position

The Operations Supervisor is a key member of the Pet Supplies Plus operations team, with the opportunity to build a career in supply chain operations. The role manages a team of 20 to 25 team members and supports replenishment and put-away processes. The supervisor oversees assigned supply chain functions, coordinates labor and work assignments to meet customer service-level agreements while controlling costs, and guides the team toward safe, efficient operations and continual improvement.

Requirements

  • Bachelor's degree or equivalent experience.
  • 3–5 years of warehousing and distribution experience.
  • 3–5 years of supervisory experience.
  • Ability to work flexible shifts and hours.
  • Interpersonal and conflict-resolution skills.
  • Experience with PCs, RF guns, and printers.

Nice To Haves

  • WMS experience, specifically Manhattan WM.

Responsibilities

  • Own assigned supply chain functions and provide day-to-day supervision, including oversight of cage items (high-value items).
  • Assign daily work to regular and temporary labor to meet or exceed customer SLAs while minimizing labor costs.
  • Lead, guide, coach, review, and counsel staff as needed, and ensure team members follow company policies and guidelines.
  • Apply understanding of 5S, Lean, and Six Sigma to improve key functions and activities.
  • Plan workloads to use labor efficiently in operations support across multiple departments.
  • Enforce safety and housekeeping standards to meet AIB standards.
  • Balance labor across departments to meet daily business needs, minimize overtime, and reduce labor costs.
  • Communicate standard operating procedures, share key information during pre-shift meetings, and ensure appropriate shift hand-offs.
  • Recommend layout changes to improve velocity and performance and reduce labor costs.
  • Comply with OSHA and applicable federal and state policies to optimize facility safety.
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