Supervisor Jobs

About The Position

Requirements

• Strong leadership skills with the ability to coach, support, and hold a team accountable
• Experience working with people with intellectual and developmental disabilities
• Ability to manage multiple priorities while maintaining attention to detail
• Confidence responding to crises and making sound decisions under pressure
• Strong written and verbal communication skills
• Comfort using technology for documentation, scheduling, and timekeeping
• Commitment to person-centered, culturally competent care
• Ability to complete AMAP certification and administer medications accurately
• Ability to handle basic financial tasks (budgeting, tracking, simple transactions)
• Willingness to work flexible schedules, including weekends, holidays, and on-call coverage
• Reliable transportation and valid driver’s license
• Bachelor’s degree + 1 year field experience + 6 months supervisory experience OR Associate’s degree + 2 years field experience + 1 year supervisory experience OR 5+ years field experience + 2 years supervisory experience OR Internal candidate with 4+ years of experience in the field

Nice To Haves

• Spanish or American Sign Language skills are a plus.

Responsibilities

• Oversee the day-to-day operations of a residential program while supporting both staff and the people we serve
• Lead and support your team
• Supervise and work alongside Direct Support Professionals in a residential setting
• Recruit, hire, train, and retain staff in partnership with HR and program leadership
• Track and maintain staff training requirements to ensure no lapses
• Provide ongoing coaching, performance feedback, and progressive discipline when needed
• Complete staff performance agreements aligned with Core Competencies
• Ensure high-quality, person-centered services
• Develop, review, and implement service plans that reflect each person’s goals
• Make sure daily activities and supports align with those plans
• Build strong relationships with each person’s circle of support to address needs and solve problems
• Provide direct interaction and support to ensure services are meaningful and consistent
• Support culturally responsive, person-centered experiences—including community participation and personal preferences
• Keep the program running smoothly
• Create and manage staff schedules to ensure appropriate coverage at all times
• Oversee program operations, including staffing, physical environment, and overall efficiency
• Maintain program budgets, support billing, and approve staff timesheets
• Ensure documentation is accurate, timely, and supports service delivery and billing
• Maintain up-to-date records and individual charts
• Promote safety, quality, and accountability
• Ensure the safety of all individuals and staff
• Identify, report, and resolve incidents and compliance issues quickly
• Oversee maintenance and cleanliness of the home and vehicles
• Participate in on-call rotation and respond to emergencies as needed
• Lead with professionalism, clear communication, and accountability

Benefits

• $2,500 Sign-On Bonus for Full Time shifts in Poughkeepsie, NY.