Supervisor Jobs

About The Position

Requirements

• Master’s or Doctoral degree in behavioral health, public health, or related human services field
• Active, unrestricted licensure in California: LCSW, LMFT, LPCC, PsyD, or PhD
• Minimum 5 years of clinical experience, including: Behavioral health (mental health and/or substance use)
• Minimum 5 years of clinical experience, including: High-acuity or underserved populations (e.g., homeless, justice-involved)
• At least 2 years of experience in care management, population health, or ECM-related services
• Strong experience in: Clinical documentation review
• Strong experience in: Treatment planning
• Strong experience in: Crisis intervention
• Valid and unexpired driver’s license
• Required to have car insurance, a vehicle, and a valid driver’s license
• Excellent interpersonal, communication, and facilitation skills, with the ability to effectively engage diverse stakeholders across community and organizational settings
• Expert knowledge of clinical practices, care coordination, and patient-centered care
• Strong analytical skills with the ability to interpret clinical and service utilization data and translate findings into actionable strategies
• Advanced understanding of medical necessity criteria, ECM/CalAIM requirements, behavioral health systems, and regulatory frameworks
• Strong clinical judgment, assessment, and problem-solving abilities
• Knowledge of trauma-informed care, reentry services, and working with justice-involved and high-acuity populations
• Ability to work independently while supporting multiple programs, contracts, and interdisciplinary teams
• Strong collaboration skills across counties, providers, and multidisciplinary teams
• Cultural competency and ability to work effectively with diverse and underserved populations
• Knowledge of contract parameters, deliverables, and compliance with local, state, and federal regulations
• Ability to support quality assurance efforts, including identifying gaps, recommending improvements, and ensuring program compliance
• Ability to manage multiple priorities, adapt to changing demands, and implement effective solutions
• Ability to clearly communicate concepts, prepare reports, and develop policies and procedures
• Proficiency in Electronic Health Records (EHR) systems and Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Understanding and ability to apply organizational policies, procedures, and compliance standards
• Faculty must frequently lift and/or move up to 50 pounds.
• Frequently required to sit and/or stand for extended periods of time.
• Frequently required to type for extended periods of time.
• Occasionally required to reach, walk, climb, pull, push, grasp, stretch, stoop.
• Frequently required to talk, hear, see, and use repetitive motions.
• Frequently able to communicate in verbal and written form.
• Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks.
• Required to wear comfortable and office-appropriate clothes.
• Ability to change direction as priorities shift.
• Ability to thrive in an environment that requires one to adapt to changing circumstances.
• Ability to professionally work under pressure with difficult or temperamental & faculty.
• Ability to handle mental and emotional stress related to the position.

Nice To Haves

• Previous Clinical experience working with individuals recently released from jail or prison a plus.
• Previous Supervisory experience.
• Experience providing services inside correctional facilities
• Knowledge of reentry systems, benefits navigation, and housing resources
• Experience with ECM/CalAIM programs and Managed Care Plans
• Experience working with justice-involved or reentry populations
• Previous supervisory or clinical oversight experience
• Knowledge of housing resources, benefits navigation, and community-based systems
• Comfortable working in both secure custodial environments and community-based field settings
• Bilingual, fluent Spanish/English oral and written skills are highly desirable.
• Community Health Worker certification through California’s HCAI Department.

Responsibilities

• Review, approve, and provide clinical sign-off on comprehensive assessments, individualized care plans, and treatment-related documentation
• Ensure documentation meets medical necessity and ECM/CalAIM standards
• Provide feedback to staff to improve clinical quality, accuracy, and compliance
• Maintain consistency in clinical practices across multiple contracts, counties, and Managed Care Plans
• Serve as a clinical resource and consultant to ECM staff and multidisciplinary teams
• Provide guidance on complex and high-risk cases, behavioral health and substance use concerns, crisis intervention and stabilization, and treatment planning and care coordination strategies
• Provide consultation and support to staff, including availability for case debriefing and clinical guidance
• Assist with cases requiring escalated clinical involvement
• Provide consultation on both clinical and administrative issues as requested
• Assist in the development and implementation of clinical strategies aligned with program goals
• Support the integration of evidence-based practices into ECM service delivery
• Evaluate and recommend clinical models, care pathways, and best practices to enhance outcomes
• Collaborate with Program Director and leadership to support program design and clinical effectiveness
• Support the implementation of Teaching and Therapeutic Community models within programming
• Provide oversight to ensure ECM services meet local, state, and federal regulations, Managed Care Plan requirements, and contractual expectations and deliverables
• Conduct chart reviews, audits, and quality checks
• Identify gaps, trends, and risks in clinical service delivery and recommend improvements
• Support audit readiness, site visits, and compliance reviews
• Develop and deliver training on clinical documentation standards, care coordination techniques, student engagement strategies, and best practices in ECM service delivery
• Support onboarding and ongoing staff development and clinical competency building
• Promote consistency in clinical approaches across programs and counties
• Serve as a clinical liaison between ECM programs, healthcare providers, and community partners
• Collaborate with multidisciplinary teams to coordinate care and improve service delivery
• Participate in committees and meetings to advocate for ECM services and the populations served
• Support quality improvement initiatives in partnership with leadership and care teams
• Provide clinical supervision and guidance to ECM Advocates and Housing Navigators (as required for clinical oversight)
• Offer ongoing consultation, mentorship, and support without direct managerial responsibility
• Support staff in applying trauma-informed care and client-centered approaches
• Attend meetings, trainings, and workshops as requested
• Maintain documentation of clinical reviews and approvals
• Provide reports on clinical trends, outcomes, and recommendations
• Perform other duties as assigned

Benefits

• Medical, Dental, Vision.
• Paid vacation, sick time, & holidays.
• 401K, HSA, & Life insurance programs.