Accounts Receivable Supervisor

Copart • Dallas, TX

1d

About The Position

Copart is seeking an experienced Accounts Receivable Supervisor to oversee day-to-day AR operations and collection activities across Insurance, CDS, and BluCar. The role provides hands-on guidance to team members, helps resolve account issues, monitors performance, and ensures work is completed accurately and on time. The supervisor partners with other departments to address collection barriers, maintain consistent processes, and identify practical improvements.

The position emphasizes consistent execution, accountability, customer service, and ownership. The supervisor is expected to support employees through challenges, stay engaged with sellers, adapt as the department evolves, and move work forward with minimal direction.

Requirements

• 3–5 years of Accounts Receivable experience, including strong knowledge of collections and AR operations.
• At least 3 years of supervisory or team lead experience.
• Ability to coach and develop employees, manage performance, and lead daily operations across multiple teams.
• Strong organizational, analytical, and problem-solving skills, with the ability to manage competing priorities.
• Effective written and verbal communication skills and the ability to build productive relationships across departments.
• Proficiency in Microsoft Office applications, including Excel, Outlook, and Teams.

Nice To Haves

• Experience in insurance, fleet, lending, or automotive auction environments.
• Experience collaborating across departments to resolve operational issues and improve business processes.

Responsibilities

• Lead and develop team members and team leads through coaching, clear expectations, and consistent feedback.
• Oversee daily workflows, staffing coverage, collection activities, escalations, and performance across Seller AR teams.
• Partner with internal departments to resolve account issues, address operational risks, and improve processes.
• Monitor team performance, reinforce established procedures and controls, and communicate operational needs and results to the Seller AR Manager.
• Provide hands-on guidance on AR processes, systems, and complex account issues, and help resolve escalations.
• Manage AR aging and overdue balances against departmental goals, give appropriate attention to high-risk accounts, and conduct direct seller outreach to resolve collection barriers.
• Ensure reporting is accurate, timely, and actionable; identify and communicate performance trends, collection risks, staffing needs, and improvement opportunities.
• Manage workflows, staffing, and coverage while ensuring adherence to procedures, service expectations, and internal controls.
• Identify root causes and pursue practical process improvements and automation to strengthen collection results, accuracy, and team productivity.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Employee Stock Purchase Plan (ESPP).
• Employee Assistance Program at no cost to the employee.
• Vacation and sick pay.
• Paid company holidays.
• Life and AD&D insurance.
• Discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed