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Front Desk Supervisor - Moxy Hotel (Hillsboro Village)

Summit Management CorporationNashville, TN
$18 - $19Onsite

About The Position

We’re not your typical hotel — and this isn’t your typical supervisor role. At Moxy Nashville Hillsboro Village, we live boldly, play hard, and never take ourselves too seriously. But we DO take our guest experience seriously — and that’s where YOU come in. We’re on the hunt for a Front Desk Supervisor who thrives in high-energy environments, knows how to lead with style, and can juggle check-ins, vibes, and team motivation like a boss.

Requirements

  • 1-2 years of hotel front desk leadership or supervisory experience
  • Can lead a team with confidence, fairness, and a good dose of fun
  • Know how to problem-solve without losing your cool
  • Speak fluent guest: warm, witty, and always on point
  • Are tech-savvy and organized, with an eye for detail
  • Thrive in a fast-paced, ever-changing environment
  • Are ready to set the tone and raise the bar

Nice To Haves

  • bonus points for Marriott knowledge

Responsibilities

  • Lead our front desk crew with confidence, charisma, and accountability
  • Deliver top-notch, no-fluff service that makes guests say, “Damn, that was easy (and fun)â€
  • Manage daily shift operations, ensuring everything runs smoother than our cocktails
  • Train, coach, and inspire team members to be the best version of themselves
  • Step in to resolve guest issues like a total pro — cool, calm, and collected
  • Keep the lobby energized, the team engaged, and the vibes flowing
  • Monitor inventory, handle reports, assist with scheduling, and own the details

Benefits

  • Competitive pay
  • bonuses
  • benefits
  • paid time off
  • discounts across the Marriott portfolio

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