Retail Sales Supervisor
SMCP NORTH AMERICA (US, CANADA) • Boca Raton, FL1d • Onsite
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Retail Sales Supervisor, Sandro/Maje, Bloomingdale's Boca Raton Town Center
SMCP NORTH AMERICA (US, CANADA)•Boca Raton, FL
•Onsite
About The Position
SMCP is hiring a Sales Supervisor for Sandro and Maje at Bloomingdale’s Boca Raton Town Center. The role leads by example to create outstanding client experiences, build client relationships, and provide inspirational, authentic, and personalized service. The supervisor styles clients, educates customers about products, and reinforces the brands’ customer service standards and sales initiatives. The position also supports store operations and presentation, including back-of-house processes, product replenishment, cash handling, KPI tracking, and opening and closing procedures. The Sales Supervisor mentors and coaches associates, supports team performance, and helps maintain a positive, results-driven work environment. SMCP presents this as an opportunity to develop toward an Assistant Store Manager role or other advancement within the company.
Requirements
- 1–2 years of sales or service experience; supervisory experience is preferred.
- Passion for fashion and an eye for Parisian chic and luxury retail.
- Leadership ability and willingness to mentor others.
- Strong communication skills; friendly, outgoing, and persuasive.
- Adaptability and flexibility to meet business needs.
- Ambition and interest in growing into an Assistant Store Manager role.
- Availability for evenings, weekends, and holidays.
Nice To Haves
- Social media savvy.
- Some supervisory background.
Responsibilities
- Lead by example in clienteling and customer service.
- Coach and mentor associates to improve selling skills, service techniques, and product knowledge.
- Foster a motivated, high-performing team culture.
- Build client relationships through personalized service and follow-ups.
- Provide styling guidance and help clients create a memorable shopping experience.
- Meet personal sales targets and drive overall team performance.
- Maintain organized and visually appealing selling-floor standards.
- Oversee product replenishment and keep inventory aligned with demand.
- Handle customer concerns professionally and work toward positive outcomes.
- Support back-of-house processes, including cash handling and KPI tracking.
- Assist with opening and closing procedures.
- Promote sales and KPI success in a results-driven environment.
Benefits
- Competitive base hourly pay, individual commission, and sales incentives.
- 50% shopping discount and seasonal wardrobe offering.
- Cell phone contribution.
- Health insurance.
- Dental insurance.
- Life insurance.
- Disability coverage.
- Employer-matched 401(k).
- Paid time off, including vacation, sick time, and holidays.
- Paid parental leave.
- Pet benefits.
- Employee Assistance Program (EAP), including guidance, expert care, and mental health support.
- MAVEN Family Planning support.
- Product knowledge training and industry insights.
- Opportunity to participate in the Retail Stylist Program.
- Mentorship and professional development support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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