Supervisor, Nursing

d7e18d11-7c7d-4848-a990-0d33f20016ec•Worcester, MA
•$105,000 - $120,000

About The Position

The Supervisor, Nursing works with the nursing team to coordinate care for new patients and monitors ongoing home health nurse-patient relationships and patient progress. The role participates in hiring, coaching, counseling, orientation, and education of field staff, and builds positive relationships with patients, home health agencies, and referral sources. It works with intake, clinical pharmacists, sales, administrative departments, outside agencies, and branch leadership. The position helps manage agency performance improvement, including chart audits, Plan of Care (POT/485) formulation, and assessment of staff clinical documentation, compliance, and adherence to nursing standards. It supports daily skilled nursing operations, staffing and scheduling, patient care issue resolution, regulatory and accreditation compliance, accurate medical records, and continuity of care. Patient home visits, a caseload, and on-call duties may be part of the role as needed.

Requirements

  • Graduate of an accredited school of nursing.
  • Current, unrestricted registered nurse license in the state of practice.
  • Active driver's license and ability to provide current auto insurance.
  • Current BLS/CPR card.
  • Minimum of three years' experience as a registered nurse in a home health agency, home infusion pharmacy, or equivalent.
  • Two years of supervisory experience in a health care setting if mandated by state regulations.
  • Ability to accept and handle leadership responsibilities.
  • Effective listening, communication, conflict-resolution, and problem-solving skills.
  • Ability to recognize when others need information, assistance, or direction and provide guidance.
  • Ability to work and direct staff in a changing environment.
  • Knowledge of home health program operations and functions.
  • Ability to comply with company policies, quality improvement requirements, and safety guidelines.

Nice To Haves

  • BSN and/or Public Health Nurse Certificate.
  • Minimum of two years' supervisory experience in a health care setting, preferred.

Responsibilities

  • Communicate effectively, verbally and in writing, with a variety of people.
  • Coordinate with intake to obtain appropriate clinical information and arrange nursing care for new infusion patients.
  • Assist with patient scheduling and assess daily staffing needs; adjust staffing or notify personnel as needed and review schedules for coverage.
  • Serve as the primary contact between the KabaFusion branch and home health agencies.
  • Work with home health or infusion agencies to provide authorizations for skilled nursing visits and coordinate care.
  • Develop cooperative relationships with nursing staff, agencies, referral sources, and the accounting department.
  • Maintain knowledge of state Home Health Regulations and accrediting standards, and help ensure agency compliance with State Home Health Regulations and ACHC Standards.
  • Assist the DON in creating a supportive environment for home health staff and in hiring, evaluating, and disciplining personnel.
  • Provide orientation, clinical competency support, field competency visits, case conferences, and in-service education for nursing staff.
  • Assist with patient home visits as needed and/or carry a caseload.
  • Oversee day-to-day skilled nursing visit delivery and agency operational functions.
  • Evaluate and intervene in nursing-related patient care issues.
  • Assist the DON with staff meetings, in-services, personnel files, and communications about policy and procedure changes.
  • Work with health professionals and other departments to conduct team conferences and ensure continuity and coordination of care.
  • Maintain accurate and current medical records in accordance with state and federal requirements and protect patient confidentiality.
  • Act as liaison among physicians, nurses, pharmacists, and patients or families when problems arise.
  • Participate in quality management and performance improvement programs, including chart audits and review of documentation and nursing standards.
  • Coordinate on-call services outside office hours and perform on-call duties as needed or assigned.
  • Perform other related duties as assigned.

Benefits

  • Competitive compensation.
  • Benefits begin on the first day of employment.
  • 401(k) with 4% match and no waiting or vesting period.
  • PTO, floating holidays, and paid holidays.
  • Company-paid life insurance and short-term disability.
  • Employee assistance programs for mental health and wellness.
  • Learning and development programs.
  • Discounts on travel, cell phones, clothing, and more.
  • Employee referral program.
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