Team Supervisor - PRTF

5ca7e295-e84e-4159-97f0-15fc2c9d3a2b•Webster Groves, MO

About The Position

The Team Supervisor provides engaging and inclusive leadership to maintain an emotionally and physically safe environment for patients and staff. Through observation, evaluation, and daily supervision of staff and clients, the supervisor oversees active treatment and daily activities within the program to enhance treatment engagement and outcomes. The position manages direct care employees, supports staff development and performance, and collaborates with the interdisciplinary team. Additional duties may be assigned based on organizational needs and staff qualifications.

Requirements

  • High school diploma required.
  • Two or more years of direct care experience in a residential and/or psychiatric hospital environment, or two or more years of management experience, or a combination of management, education, and direct care experience.
  • Valid driver’s license and auto insurance required.
  • Intermediate skills in Microsoft Office Suite, including Word, Excel, and Outlook email, required.

Nice To Haves

  • Bachelor’s degree in Psychology, Sociology, Social Work/Services, Human Services, Education, Criminal Justice, Criminology, or a related field from an accredited college or university preferred.

Responsibilities

  • Achieve and maintain proficiency in KVC information systems, including My Avatar, Citrix, and UltiPro.
  • Achieve and maintain proficiency in KVC program curricula, including TST, PBIS, Resilience curriculum, SCM, and Ukeru.
  • Delegate tasks effectively and empower team members to improve their skills, confidence, knowledge, and communication.
  • Manage direct care employees, including orientation, ongoing training, oversight of responsibilities, approval of hours worked and PTO, policy compliance, progressive discipline, and performance evaluations.
  • Demonstrate care practices and provide staff with constructive feedback on care provision, responsibilities, and compliance with KVC’s Direct Care Guideline policy.
  • Ensure staff complete and submit documentation on patients’ progress toward treatment goals and the effectiveness of interventions.
  • Ensure incident reports are reported to the administrator on call and documentation is completed before shift end.
  • Keep staff informed of patients’ diagnoses, treatment needs, and safety issues through turnover and unit huddles.
  • Share responsibility with staff for safety, care, and treatment within the program.
  • Monitor and adjust staffing throughout the day based on available personnel and program needs.
  • Promote KVC’s trauma-informed treatment and culture.
  • Assess the patient environment to prevent harm from patients themselves, other patients, staff, or people outside the agency.
  • Provide leadership within KVC’s interdisciplinary team through logical reasoning, collaboration, and problem-solving.
  • Provide leadership and guidance during crisis intervention and emergency safety situations.
  • Perform additional duties based on organizational needs and staff qualifications.

Benefits

  • Supportive workplace culture.
  • Flexibility, wellbeing, learning, inclusion, recognition, and rewards.
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