Patient Care Supervisor

VCA Animal Hospitals•West Palm Beach, FL

12h•Onsite

About The Position

VCA Palm Beach Veterinary Specialists is seeking an experienced leader to guide its Specialty Services teams, spanning Critical Care, Internal Medicine, Radiation Oncology, Neurology, Surgery, and Diagnostic Imaging. The role is based at a multi-specialty referral hospital with board-certified specialists across nearly every discipline and offers exposure to advanced diagnostics, complex case management, and advanced treatment. The supervisor supports team development through mentorship, structure, and a culture focused on protecting associates from burnout. This is a full-time weekday position. Compensation is $37–$40 per hour, based on experience, skill set, and credential status. The supervisor serves as a clinical resource across specialty departments, coordinates care and workflows, develops associates, supports performance management and staffing, and collaborates with hospital leadership. Regional travel may be needed to support broader team collaboration.

Requirements

Experienced leader.
Positive and motivated approach to leadership.
Willingness to take on varied responsibilities, solve problems on the fly, and work collaboratively.
Ability to work across specialty departments and handle complex work.

Responsibilities

Serve as a full clinical resource across specialty departments, using the complete scope of technician skills.
Support and coordinate Critical Care, Internal Medicine, Radiation Oncology, Neurology, Surgery, and Imaging teams to maintain seamless patient care.
Coach and develop associates individually according to their growth needs within each specialty.
Communicate policies, standards, and performance expectations across multiple departments.
Deliver structured performance feedback and collaborate with leadership on improvement plans.
Schedule associates and monitor their time and attendance.
Guide assistants through VTNE preparation, licensure milestones, and career scheduling needs.
Maintain clinical skills across specialty disciplines and stay current on evolving best practices.
Meet regularly with the hospital leadership team to discuss initiatives, workflows, and operational efficiencies.
Travel regionally as needed to support broader team collaboration.
Manage equipment for the respective departments.
Recruit new associates to join the specialty teams.

Benefits

$750 annual continuing-education allowance for CrVTs and up to 16 paid CE hours annually.
Scholarships and discounts toward Penn Foster's Veterinary Technician Program.
Employer-paid VTNE exam and test preparation.
Paid NAVTA membership and state credential renewal.
Free access to Woof University, including RACE-approved continuing education.
Free subscriptions to Vetfolio and Plumb's online formulary, plus VETgirl savings.
Access to the Mars Veterinary Health library.
Nationwide transfer opportunities across the VCA network.
Paid vacation and paid sick time.
Paid parental leave, fertility benefits, and bereavement leave.
Free mental health support through the Cigna Life Assistance Program and Lyra.
Complimentary Headspace subscription.
Personal-pet discounts, including free vaccines.
Discounted Hills or Royal Canin food.
Three sets of scrubs per year.
401(k) with employer contribution.
Medical, dental, and vision insurance with HSA/FSA options.
Multiple flexible health insurance plans.
100% employer-paid short- and long-term disability insurance.
Employer-paid basic life insurance.