Supervisor Jobs

About The Position

Requirements

• Associate degree in Food Service, Hospitality, Business Management, or a related field, or relevant experience that may be considered in lieu of the stated minimum educational requirement.
• At least two years of food and beverage experience in a high-volume venue with high-quality food, an extensive beverage offering, and a high-energy atmosphere.
• Thorough understanding of local, state, and federal regulations for the sale and distribution of alcohol and cigarettes, San Manuel Gaming Commission Regulations, and California Department of Alcoholic Beverage Control standards.
• Ability to read, write, and communicate in English.
• Ability to perform simple mathematical operations and manage cash transactions accurately and securely.
• Ability to provide friendly, efficient service and address guest and team-member needs and issues.
• Ability to communicate clearly and effectively with guests and team members.
• Ability to remain calm and efficient under pressure during busy periods.
• Must obtain and maintain Responsible Beverage Service (RBS) certification.
• Must obtain and maintain ServSafe certification.
• A valid driver’s license and vehicle insurance meeting minimum liability limits are required because the role involves regular commuting between locations.
• May be required, at the discretion of the San Manuel Tribal Gaming Commission, to obtain and maintain a gaming license.

Nice To Haves

• At least two years of food and beverage supervisory experience in a high-volume venue with high-quality food, an extensive beverage offering, and a high-energy atmosphere.
• Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Assist with day-to-day Food and Beverage venue operations and ensure guests receive service consistent with Yaamava’ Resort & Casino standards.
• Oversee cash management and cash registers, ensuring proper cash-handling procedures are followed.
• Train team members in beverage preparation and service, responsible alcohol service, inventory systems, safe food handling, sanitation, and safety procedures.
• Administer performance management and disciplinary actions as needed.
• Ensure beverage orders are served efficiently and meet brand service standards and health department regulations.
• Determine the materials, equipment, and facilities needed for efficient operations.
• Manage beverage inventory purchasing, receipt, rotation, storage, and issuance to meet cost and quality goals.
• Manage and expedite beverage products to receiving venues and complete inventory audits and logs, including usage, spillage, and complimentary items.
• Maintain the cleanliness, organization, and preparedness of workspaces and adjacent areas; monitor venue sanitation and safety.
• Ensure preventative and routine maintenance of beer systems, beer walk-ins, and bar equipment.
• Support personnel programs and policies, resolve complaints and grievances, and notify superiors of internal or external concerns.
• Collaborate with venue leadership on department initiatives to build sales and profitability and control costs; communicate and execute fiscal and operational goals.
• Interview, hire, train, assign, review, and direct employees; evaluate performance; reward and discipline employees; address complaints; and resolve problems.
• Make hiring decisions and design individual development plans with succession planning in mind for key roles.
• Perform other duties as assigned to support efficient department operations.