Beverage Supervisor

San Manuel Casinos • Highland, CA

1d • Onsite

About The Position

Under the direction of the Assistant Manager, Beverage, the Beverage Supervisor oversees scheduling and subordinate employees in beverage areas and assigned bars, working to improve service and operational efficiency in line with Yaamava’ Brand Standards. The role includes planning, organizing, training, conducting audits, and addressing employee-management concerns.

The supervisor supports daily Food and Beverage venue operations, guest service, cash management, employee training and performance management, beverage inventory and ordering, sanitation, safety, and equipment maintenance. The role also collaborates with venue leadership on initiatives to improve sales, profitability, and cost control, and carries out supervisory duties including hiring, training, directing, and evaluating employees.

The primary work environment is a climate-controlled casino and resort. The position may require travel to meetings, trade shows, and conferences, as well as evening, weekend, and holiday shifts. Regular commuting between locations is required.

Requirements

• Associate degree in Food Service, Hospitality, Business Management, or a related field, or relevant experience that may be considered in lieu of the stated minimum educational requirement.
• At least two years of food and beverage experience in a high-volume venue with high-quality food, an extensive beverage offering, and a high-energy atmosphere.
• Thorough understanding of local, state, and federal regulations for the sale and distribution of alcohol and cigarettes, San Manuel Gaming Commission Regulations, and California Department of Alcoholic Beverage Control standards.
• Ability to read, write, and communicate in English.
• Ability to perform simple mathematical operations and manage cash transactions accurately and securely.
• Ability to provide friendly, efficient service and address guest and team-member needs and issues.
• Ability to communicate clearly and effectively with guests and team members.
• Ability to remain calm and efficient under pressure during busy periods.
• Must obtain and maintain Responsible Beverage Service (RBS) certification.
• Must obtain and maintain ServSafe certification.
• A valid driver’s license and vehicle insurance meeting minimum liability limits are required because the role involves regular commuting between locations.
• May be required, at the discretion of the San Manuel Tribal Gaming Commission, to obtain and maintain a gaming license.

Nice To Haves

• At least two years of food and beverage supervisory experience in a high-volume venue with high-quality food, an extensive beverage offering, and a high-energy atmosphere.
• Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Assist with day-to-day Food and Beverage venue operations and ensure guests receive service consistent with Yaamava’ Resort & Casino standards.
• Oversee cash management and cash registers, ensuring proper cash-handling procedures are followed.
• Train team members in beverage preparation and service, responsible alcohol service, inventory systems, safe food handling, sanitation, and safety procedures.
• Administer performance management and disciplinary actions as needed.
• Ensure beverage orders are served efficiently and meet brand service standards and health department regulations.
• Determine the materials, equipment, and facilities needed for efficient operations.
• Manage beverage inventory purchasing, receipt, rotation, storage, and issuance to meet cost and quality goals.
• Manage and expedite beverage products to receiving venues and complete inventory audits and logs, including usage, spillage, and complimentary items.
• Maintain the cleanliness, organization, and preparedness of workspaces and adjacent areas; monitor venue sanitation and safety.
• Ensure preventative and routine maintenance of beer systems, beer walk-ins, and bar equipment.
• Support personnel programs and policies, resolve complaints and grievances, and notify superiors of internal or external concerns.
• Collaborate with venue leadership on department initiatives to build sales and profitability and control costs; communicate and execute fiscal and operational goals.
• Interview, hire, train, assign, review, and direct employees; evaluate performance; reward and discipline employees; address complaints; and resolve problems.
• Make hiring decisions and design individual development plans with succession planning in mind for key roles.
• Perform other duties as assigned to support efficient department operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree