Beverage Supervisor

VetJobs•Portsmouth, VA

6d•$45,000 - $60,000

About The Position

The Beverage Supervisor oversees bartenders, beverage servers, bar porters, and runners during a shift, ensuring that duties are performed according to company policies and that guests receive excellent service. The position supports staffing, communication, training, guest-flow monitoring, product availability and security, sanitation, safety, and consistent application of departmental procedures. The supervisor communicates issues to the Beverage Manager and other departments, assists team members as needed, and may perform other duties assigned by the Beverage Manager or Executive Management. The available shift is 10:00 PM to 6:00 AM. The role requires flexibility to work different shifts and days, including holidays, and is described as a 24-hour responsibility with accessibility at all times.

Requirements

High school diploma or equivalent.
Ability to work flexible shifts and days of the week, including holidays.
Ability to use a computer to enter requisitions.
Ability to understand and communicate Material Safety Data Sheets to team members.
Must attend and pass Care (Controlling Alcohol Risks Effectively).
Must adhere to the Cut Off Procedure and complete and submit required documentation to Guest Safety, the Beverage Manager, and the Director.
Must obtain a gaming license or registration as required by the jurisdiction.
Must complete and maintain Serv-Safe (Food Sanitation Management) certification within 120 days of employment.
Ability to successfully fulfill the pre-employment process.
Ability to work under pressure and demonstrate sound judgment.
Strong interpersonal and communication skills with guests and team members.
Ability to communicate effectively and work as a team player.
Ability to present a neat, clean, well-groomed appearance and be cooperative, helpful, and friendly.
Ability to perform prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 135 pounds at times.
Ability to handle or feel objects, tools, or controls and reach with hands and arms.
Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.

Nice To Haves

Experience with a modern POS system.
Prior beverage leadership experience.
Prior experience in a high-volume outlet.
Competence with the Google Apps suite of software.

Responsibilities

Ensure staffing is appropriate for forecasted volume and budget guidelines.
Supervise bartenders, beverage servers, bar attendants, bar porters, and runners during a shift.
Ensure job duties are performed according to established company policies.
Ensure excellent, prompt, professional, and courteous guest service.
Inform team members of policy and procedure changes.
Communicate problems and concerns to the Beverage Manager and other departments as needed.
Maintain thorough communication between shifts and coordinate with other departments.
Complete required paperwork and requisitions.
Monitor guest flow and inform management when labor needs change during peak or slow periods.
Resolve team member complaints or disputes, or refer them to a manager.
Assist trainers with training new team members and support team members in their duties.
Maintain sanitation and safety standards.
Maintain sufficient materials and products in the work area and secure products and assigned areas.
Rotate products according to local health department regulations and freshness requirements.
Apply departmental rules, policies, and procedures consistently and treat team members fairly.
Maintain communication of concerns and observations through the shift report.
Support other departments with requests or assistance.
Perform other duties assigned by the Beverage Manager or Executive Management.