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The Store Manager leads the store from the sales floor and is responsible for delivering a strong customer experience while balancing store operations, team development, and sales results. The role leads, coaches, and develops associates; manages labor and store priorities; maintains operational execution and compliance; and builds a positive, high-performing team culture. Store Managers model selling behaviors, respond effectively to changing business needs, and take accountability for outcomes. The role is primarily floor-focused and active, with real-time coaching and visible leadership throughout the store. Planning work includes development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. Success is measured by sales and labor results, customer satisfaction and TruRating feedback, Store Scorecard performance, team development and retention, and operational execution and compliance.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED

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