Assistant Store Manager - Chico's
About The Position
The Assistant Store Manager sets an example through their behavior, serves as a role model, and leads activities that provide an exceptional customer experience. The role serves as Manager on Duty in the absence of another manager, communicates action plans to drive productivity and achieve store goals, performs operational functions, and assists with merchandise presentation. The position supports store revenue and business strategy by managing the customer experience, coaching associates, communicating goals and company direction, and adjusting tactics to meet targets. It also helps maintain store operations, visual standards, merchandise flow, safety, loss prevention, and compliance. The role assists with recruiting, hiring, retention, training, and development of associates, and performs financial and administrative tasks according to company policy.
Requirements
- High school diploma or equivalent.
- Must be at least 18 years old.
- Communicate effectively with customers, managers, business partners, and store associates while fostering team commitment and a positive, inclusive environment.
- Ability to model Brand-appropriate selling behaviors.
- Knowledge of administrative aspects of store operations, technology proficiency, and strong business acumen.
- Ability to take initiative, prioritize, and meet deadlines with minimal supervision and within designated timeframes.
- Strong training and development skills from previous retail-related experience.
- Ability to work a full-time flexible schedule, including evening, weekend, and holiday shifts, to meet business needs.
- Ability to maneuver around the sales floor, stockroom, and office; lift up to 50 pounds; and retrieve and stock merchandise, with or without reasonable accommodation.
Nice To Haves
- One year of management experience with an additional 2–4 years of retail experience is preferred.
Responsibilities
- Manage the customer experience and perform Manager on Duty tasks to drive revenue and store results.
- Keep customers the top priority while balancing required tasks and store operations.
- Communicate store and individual performance goals and company direction to associates.
- Model selling behaviors and coach associates in the moment on customer interactions and performance.
- Support the store’s business strategy and adjust tactics as needed to reach goals.
- Maintain housekeeping, visual merchandising, store organization, and current Brand visual standards.
- Support merchandise flow and freight processes; train associates on visual merchandising techniques.
- Assist with recruiting, attracting, hiring, retaining, and developing store associates.
- Facilitate or manage general store operations and use available tools to maintain safe, efficient store operations.
- Perform financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensure register transactions are accurate.
- Help prevent shrink and maintain safety awareness.
- Work with internal and external partners to complete assigned tasks.
- Support compliance with applicable laws, loss prevention policies, operating procedures, and controls; provide associate training as needed.
- Report to work as scheduled, record time worked in the timekeeping system, and remain flexible to business needs.
- Perform other duties as assigned or required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
