Support Associate - Chico's

Chicos Fas•Franklin, TN

4d•Onsite

About The Position

The Support Associate supports a customer- and product-focused sales culture by carrying out sales operations functions, including merchandise handling, stock processing, and stockroom organization. The role also supports customer service, teamwork, and store presentation. Duties may vary by brand. Applications are accepted on an ongoing basis, and an applied-for position may not currently be open.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Excellent communication skills.
Excellent customer service skills.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to learn or adapt to technology provided by the company.
Ability to work the majority of the shift standing.
Ability to work quickly and within strict timelines.
Ability to demonstrate teamwork.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Previous stock or cashier experience preferred.
Exposure to visual merchandising and product placement techniques desired.

Responsibilities

Process, store, and ticket merchandise so it can be located for sales-floor replenishment; reorganize merchandise to maximize stockroom space.
Ensure new products are merchandised and represented promptly.
Enter receiving documents into the computer system and reconcile merchandise invoices with items received, as applicable.
Complete store-to-store transfers and Locate requests accurately and on time.
Receive and process visual packet materials, props, and signage; store stockroom hardware, hangers, and sign holders appropriately.
Participate in pricing changes and markdowns.
Alert store management to cash supply needs.
Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement.
Assist with boutique cleanliness and organization.
Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omnichannel experience.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and solicit feedback.
Communicate with customers, Associates, and Management, including using a headset.
Perform other duties as assigned.