Support Associate - Chico's
About The Position
The Support Associate supports a customer- and product-focused sales culture by carrying out store operations functions, including merchandise handling, stock processing, and stockroom organization. The role helps ensure products are stored, ticketed, located, and replenished effectively, and that new merchandise and visual materials are processed and presented in a timely manner. The associate supports the store’s service standards and omni-channel customer experience, contributes to an inclusive and collaborative team, and seeks opportunities for personal development. Duties may vary by brand, and other duties may be assigned.
Requirements
- High school diploma or equivalent.
- Must be 18 years of age or older.
- Excellent communication skills.
- Excellent customer service skills.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Able to learn or adapt to technology provided by the company.
- Able to work the majority of the shift standing.
- Ability to work quickly and within strict timelines.
- Ability to demonstrate teamwork.
- Communicate with customers, Associates, and Management; wear and communicate with a headset.
- Regular attendance is essential to ensure adequate coverage to meet company objectives.
- Ability to work a flexible work schedule, including nights, weekends, and holidays.
Nice To Haves
- Previous stock or cashier experience.
- Exposure to visual merchandising and product placement techniques.
Responsibilities
- Process merchandise, ensuring items are properly stored, ticketed, and easy to locate for sales-floor replenishment; reorganize merchandise to maximize stock space.
- Ensure new products are properly merchandised and represented in a timely manner.
- Enter receiving documents into the computer system and reconcile merchandise invoices with received items, as applicable.
- Complete store-to-store transfers and Locate requests accurately and on time.
- Receive and process visual packet materials, props, and signage in a timely manner; properly store stockroom hardware, hangers, and sign holders.
- Participate in pricing changes and markdowns.
- Alert store management to cash supply needs.
- Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement, as directed.
- Assist with boutique cleanliness and organization.
- Model, support, and promote Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
- Promote an inclusive, collaborative approach to problem solving.
- Seek personal development opportunities and readily solicit feedback.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
