Sales Associate - Chico's

Chicos Fas•Granger, IN

4d•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture, with company values and guiding principles at the forefront of store operations. The role helps ensure an excellent customer experience and maximum profitability. Sales Associates are expected to contribute to a styling and social experience that inspires women to express their individuality. This position may be found across multiple brands, and some duties may vary by brand. Applications may be reviewed when an opening becomes available.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Physical ability to walk and stand constantly for 67–100% of an 8-hour shift.
Physical ability to lift up to 50 pounds occasionally, for 1–33% of an 8-hour shift.
Physical ability to climb frequently, for 34–66% of an 8-hour shift.

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals by using sales techniques and product knowledge to recommend merchandise or help customers locate products that meet their needs.
Stay informed about current sales and promotions and maintain pricing and visual standards.
Follow standards for merchandise handling, presentation, loss prevention, and other duties directed by Management.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omnichannel experience.
Resolve customer concerns promptly.
Provide a fast and efficient register experience and follow applicable policies for payments, coupons, returns, exchanges, security, and other operations.
Reinforce purchasing decisions at checkout and meet add-on goals, including gift card sales.
Enroll clients in the rewards program.
Build and maintain customer relationships through clienteling, wardrobing, and consistent communication using the customer book.
Stay informed about product fit and style assortments available in stores and online.
Support replenishment activities to keep the store full and well-stocked.
Assist with locate fulfillment.
Assist with floor sets, window changes, visual presentations, signage placement, and other visual directives as directed.
Help maintain boutique cleanliness and organization.
Promote an inclusive, collaborative approach to problem-solving.
Pursue personal development opportunities and solicit feedback.
Perform other duties as assigned.