Sales Associate - Chico's

Chicos Fas•Spanish Fort, AL

4d•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture. The role helps ensure an excellent customer experience and maximum profitability while putting the company’s values and guiding principles at the forefront of store operations. The position may be found across multiple brands, and some duties may vary by brand. The Sales Associate contributes to sales results, provides personal and omnichannel customer service, supports store operations and visual presentation, and promotes teamwork and personal growth. The position requires a flexible schedule that may include nights, weekends, and holidays, as well as the physical activities described in the posting. Applications are accepted for store-team opportunities. An application may be reviewed when an open position becomes available; the position applied to may not currently be open. Accommodation is available to applicants with disabilities by contacting the local Store Manager during the application process.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance is essential to ensure adequate coverage to meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to walk and stand constantly (67–100% of an 8-hour shift).
Ability to lift up to 50 pounds occasionally (1–33% of an 8-hour shift).
Ability to climb frequently (34–66% of an 8-hour shift).

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals using sales techniques and product knowledge; recommend or locate merchandise based on customer needs and preferences.
Maintain knowledge of current sales and promotions, pricing, and visual standards.
Follow standards for merchandise handling, presentation, loss prevention, and other duties directed by Management.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omnichannel experience.
Resolve customer concerns promptly.
Provide a fast and efficient register experience and stay current on payment, coupon, return and exchange policies, security practices, and other applicable operations.
Reinforce purchasing decisions at checkout and meet add-on goals, including gift card sales.
Enroll clients in the rewards program.
Build and maintain customer relationships through clienteling and wardrobing, and communicate consistently using the customer book.
Know current product fit and style assortments available in store and online.
Support replenishment to keep the store full and abundant.
Assist with locate fulfillment.
Assist with visual directives such as floor sets, window changes, visual presentations, and signage placement.
Assist with boutique cleanliness and organization.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and solicit feedback.
Perform other duties as assigned.