Retail Store Manager- Napa
About The Position
The Retail Store Manager leads all aspects of daily operations at a cabi Outlet store, building a customer-focused, high-performing team and delivering exceptional shopping experiences. The role drives store sales and performance through KPI monitoring, action planning, operational excellence, and employee development while creating a positive, accountable culture that reflects the cabi brand. The manager also builds customer relationships through clienteling and personalized service, oversees merchandising and inventory, and handles store financial and administrative responsibilities. The role is based in a fast-paced retail environment with moderate customer traffic and noise levels. It requires standing and walking for extended periods, operating retail and office equipment, occasionally lifting or carrying up to 50 pounds, and potentially using ladders or step stools. Flexible availability, including evenings, weekends, and holidays as needed, is required. The stated rate of pay is $28–$30 per hour.
Requirements
- Previous experience as a Retail Store Manager, Assistant Store Manager, or in a similar leadership role.
- Strong leadership, communication, and customer service skills.
- Ability to coach, motivate, and develop retail teams.
- Strong understanding of sales metrics, KPI tracking, and performance management.
- Experience with retail POS systems and inventory management software.
- Proficiency with Microsoft Office programs, including Excel, Outlook, and Word.
- Excellent organizational, multitasking, and problem-solving abilities.
- Passion for fashion, styling, and creating memorable customer experiences.
- Flexible availability, including evenings, weekends, and holidays as needed.
- Ability to stand and walk for extended periods, operate retail and office equipment, occasionally lift or carry up to 50 pounds, and use ladders or step stools as needed.
Nice To Haves
- Bachelor’s degree, or an equivalent combination of education and relevant experience.
- 3–4 years of retail management experience.
Responsibilities
- Lead and inspire a customer-focused retail team to deliver exceptional shopping experiences.
- Drive sales performance by monitoring KPIs, identifying opportunities, and creating action plans to exceed goals.
- Recruit, hire, train, coach, and develop employees.
- Create a positive, motivating, and accountable work environment.
- Build lasting customer relationships through clienteling, outreach, and personalized service.
- Oversee daily store operations, including scheduling, payroll management, and labor efficiency.
- Execute visual merchandising standards and keep the store clean, organized, and aligned with the brand.
- Manage inventory accuracy, shipment processing, loss prevention, and operational procedures.
- Manage store financial responsibilities, including banking, petty cash, expenses, and reporting.
- Use company marketing tools and platforms to support local marketing initiatives and customer engagement.
- Communicate effectively with corporate partners, outlet management teams, and store employees.
- Lead by example with professionalism, reliability, and a hands-on approach.
Benefits
- Opportunity to lead within a nationally recognized fashion brand.
- Supportive, collaborative, and team-oriented culture.
- Ability to make a direct impact on store performance and team success.
- Fast-paced and engaging retail environment.
- Opportunities for professional growth and leadership development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
