Retail Store Manager- Napa
About The Position
cabi is seeking a Retail Store Manager to lead its cabi Outlet team and oversee daily store operations. The role focuses on driving sales, developing employees, delivering exceptional customer experiences, and building a positive, high-performing culture aligned with the cabi brand. The manager will monitor performance, manage store operations and finances, maintain merchandising and inventory standards, and collaborate with corporate and outlet partners. The role is in a fashion-focused retail environment and involves standing and walking for extended periods, operating retail and office equipment, occasionally lifting or carrying up to 50 pounds, and potentially using ladders or step stools. The environment has moderate customer traffic and noise levels.
Requirements
- Previous experience as a Retail Store Manager, Assistant Store Manager, or in a similar leadership role.
- Strong leadership, communication, and customer service skills.
- Ability to coach, motivate, and develop retail teams.
- Understanding of sales metrics, KPI tracking, and performance management.
- Experience with retail POS systems and inventory management software.
- Proficiency with Microsoft Office programs, including Excel, Outlook, and Word.
- Strong organizational, multitasking, and problem-solving abilities.
- Passion for fashion, styling, and creating memorable customer experiences.
- Flexible availability, including evenings, weekends, and holidays as needed.
Nice To Haves
- Bachelor’s degree preferred, or equivalent combination of education and relevant experience.
- 3–4 years of retail management experience preferred.
Responsibilities
- Lead and inspire a customer-focused retail team to deliver exceptional shopping experiences.
- Monitor sales KPIs, identify opportunities, and create action plans to exceed goals.
- Recruit, hire, train, coach, and develop employees.
- Create a positive, motivating, and accountable work environment.
- Build customer relationships through clienteling, outreach, and personalized service.
- Oversee daily store operations, including scheduling, payroll management, and labor efficiency.
- Execute visual merchandising standards and keep the store clean, organized, and aligned with the brand.
- Manage inventory accuracy, shipment processing, loss prevention, and operational procedures.
- Handle banking, petty cash, expense management, and reporting.
- Use company marketing tools and platforms to support local marketing initiatives and customer engagement.
- Communicate with corporate partners, outlet management teams, and store employees.
- Lead by example with professionalism, reliability, and a hands-on approach.
Benefits
- Opportunities for professional growth and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
