Assistant Store Manager - Famous Footwear

Caleres • Lewiston, ID

20h • Onsite

About The Position

The Assistant Store Manager at Famous Footwear provides an excellent shoe-shopping experience for the whole family through customer engagement, sales leadership, and operational excellence. The role leads the store in the Store Manager’s absence and develops the ability to motivate the team to meet sales targets and growth goals. Through personal demonstration, training, and development, the Assistant Store Manager supports a customer-focused store culture, keeps up with product and presentation trends, and helps educate the store team.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
• Strong problem-solving, decision-making, financial, and quantitative analysis skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• Experience as a team leader.
• Experience mentoring and training associates in selling techniques and operational processes.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence; coach selling behaviors that support the Customer Connection.
• Proactively network with external talent and collaborate with the Store Manager to interview and hire associates.
• Manage daily retail operations, including pricing, shipping processing, and inventory, while maintaining store standards and shoppable merchandise presentation.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and store performance, using insights and observations with the Store Manager to improve results.
• Foster an inclusive, respectful, positive team environment and support associate engagement, retention, effort, and performance.
• Act as store leader when the Store Manager is away, following company policies and ensuring compliance with programs through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and help build internal talent in partnership with the Store Manager.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Relaxed dress code and a small-team, supportive work environment.
• Dayforce Wallet access to pay as it is earned, without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs with emotional support, work-life solutions, legal guidance, financial resources, and more.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED