Store Manager

Vitamin Shoppe•Plantation, FL

About The Position

The Vitamin Shoppe is seeking a high-performing Store Manager to promote a productive sales culture, build customer loyalty, and create personalized in-store shopping experiences. The role leads store sales and operations while recruiting, developing, and retaining a high-performing team. The Store Manager supports continuous education and company training initiatives, builds community relationships, and helps prepare the business for future growth. The position also oversees sales performance, merchandising, store maintenance, loss prevention, receipt processing, and product availability and pricing. The Store Manager may be required to perform additional duties and attend company-sponsored educational conferences.

Requirements

  • Valid driver’s license.
  • Minimum 3–5 years of retail experience.
  • At least 1 year of retail management experience.
  • High school diploma, GED, or equivalent combination of experience.
  • Proven ability to manage staff to exceed sales goals while meeting payroll goals.
  • Proven ability to identify talent, build teams, and train, develop, and retain employees.
  • Ability to reason through complex issues, allocate time, execute multiple tasks, and adapt to changing priorities.
  • Effective communication, organization, and leadership skills.
  • Ability to motivate and influence others through personal actions and example.
  • Ability to achieve results independently and through others by fostering teamwork and cooperation.
  • Proficiency with retail systems such as POS, scheduling, and inventory, and comfort learning new technology platforms.
  • Ability to remain mobile on the sales floor for extended periods.
  • Passion for the health and wellness industry.

Nice To Haves

  • A proven track record of success and a passion for developing high-performing teams.
  • Results-oriented leadership and an ability to motivate and influence others.

Responsibilities

  • Lead a selling culture by building customer loyalty, creating personalized shopping experiences, and fostering lasting customer relationships.
  • Drive top-line sales through floor leadership, merchandising, and customer engagement strategies.
  • Attract, recruit, and retain talent.
  • Foster accountability and ownership through regular coaching and feedback.
  • Develop a high-performing team of Health Enthusiasts who deliver results.
  • Support continuous education and company-driven training initiatives.
  • Achieve and exceed daily sales and productivity goals, while developing team members to do the same.
  • Focus on conversion, units per transaction, average transaction value, and sales per hour.
  • Analyze week-to-date, month-to-date, and year-to-date sales and develop action plans to drive sales.
  • Build external community relationships and grassroots events that grow sales.
  • Lead with integrity, take responsibility, and hold the team accountable.
  • Maintain the store, follow loss prevention standards, process receipts promptly, keep shelves stocked, and ensure products are properly priced.
  • Perform additional duties as required and attend company-sponsored educational conferences as required.

Benefits

  • Employee discount.
  • Nationwide gym and insurance discounts.
  • Nationwide pet insurance.
  • Tickets at Work/Working Advantage savings on hotels, movie tickets, shows, theme parks, and other entertainment.
  • Professional growth opportunities.
  • Medical, dental, and vision coverage for full-time Health Enthusiasts.
  • VS Thrive wellness program for eligible full-time Health Enthusiasts covered under a company medical plan, with the opportunity to earn quarterly gift cards.
  • Competitive monthly bonus/incentive program.
  • 401(k) retirement plan.
  • Transportation/commuter benefits.
  • Paid time off.
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