Soc Operator Jobs

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SOC Operator, Waltham

Securitas Security Services•Waltham, MA

About The Position

Securitas is seeking a dependable, detail-oriented Security Operations Center (SOC) Operator to support daily security operations at a client's site in Waltham. The operator monitors security systems, responds to alarms and incidents, and helps maintain a safe and secure environment. The role calls for comfort with technology, effective communication, and the ability to remain calm and focused in a fast-paced environment. A part-time third-shift schedule is available from 11 p.m. to 7 a.m.

Requirements

  • Strong attention to detail and the ability to multitask in a fast-paced environment.
  • Basic computer skills, including familiarity with Microsoft Office applications.
  • Ability to follow established procedures and communicate information accurately.
  • Professionalism and a strong commitment to safety and security.

Nice To Haves

  • Previous experience in a Security Operations Center, command center, dispatch, or security-related role.
  • Familiarity with CCTV, access control, alarm monitoring, or incident management systems.

Responsibilities

  • Monitor CCTV cameras, alarm systems, access control systems, and other security technologies.
  • Monitor security alerts and respond to incidents according to established procedures.
  • Receive, assess, and communicate alarms, emergencies, and other security-related events to appropriate personnel.
  • Document incidents, security activities, and responses accurately in daily logs and incident reports.
  • Monitor access control activity and identify and report unauthorized access or suspicious activity.
  • Communicate with security officers, site leadership, emergency responders, and other departments as needed.
  • Follow established protocols for emergency situations, incident escalation, and response.
  • Maintain confidentiality when handling sensitive information and security-related communications.
  • Perform additional duties as assigned to support site security operations.

Benefits

  • Medical, dental, and vision insurance, depending on eligibility.
  • 401(k) retirement plan, depending on eligibility.
  • Paid time off (PTO), depending on eligibility.
  • Paid training and career development opportunities.
  • Employee Assistance Program (EAP).
  • Opportunities for advancement within a global organization.
  • Employee discounts on eligible products and services.

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Based on current job postings on Teal, the average Soc Operator salary in the US is approximately $58,000 per year, with a typical range of $42,000 to $79,000.
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