Weekend SOC Operator - Wilton

Securitas•Wilton, CT

5d•Onsite

About The Position

Weekend SOC Operators support a client site in Wilton, Connecticut, monitoring security systems and responding to alarms and incidents to help protect people, property, and information. The role also involves following site procedures and post orders, documenting incidents, and communicating with on-site security and management. The position has a weekend-only schedule, with Saturday and Sunday shifts available from 10:00 PM to 6:00 AM, 2:00 PM to 10:00 PM, or 6:00 AM to 2:00 PM. The advertised pay rate is $23.00 per hour. Securitas describes its Security Officer work more broadly as helping maintain a safe and secure environment by monitoring premises, including patrolling locations, preserving order, and enforcing site regulations and directives. Officers may also provide customer service and information to client employees and customers. Securitas states that it operates in 47 countries, has 355,000 employees worldwide, and serves over 150,000 clients. Its stated values are Integrity, Vigilance, and Helpfulness.

Requirements

Strong attention to detail and situational awareness.
Good computer skills and ability to learn new systems.
Professional communication and customer service skills.
Ability to work both Saturday and Sunday on the assigned shift.
Must meet all licensing and background requirements as per local law.

Nice To Haves

Prior security, SOC, or monitoring experience is preferred.
Retail, food service, or hospitality experience is described as a good fit; the employer says no experience is necessary and training will be provided.

Responsibilities

Monitor CCTV, access control, and alarm systems.
Respond to security events and escalate them as needed.
Document incidents and complete reports accurately.
Follow site procedures and post orders.
Communicate clearly with on-site security and management.
Help maintain a safe and secure environment by monitoring premises and, as described for Security Officers, patrolling locations and enforcing site regulations and directives.
Provide customer service and information to client employees and customers, as described for Security Officers.