SOC Operator, Waltham

Securitas Security Services • Waltham, MA

7h • Onsite

About The Position

Securitas is seeking a dependable and detail-oriented Security Operations Center (SOC) Operator to support daily security operations at a client site in Waltham. The operator monitors security systems, responds to alarms and incidents, and helps maintain a safe and secure environment. The role requires comfort with technology, effective communication, and the ability to stay calm and focused in a fast-paced environment. Full-time and part-time shifts are available on the second shift, from 3 p.m. to 11 p.m.

Requirements

• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Basic computer skills, including familiarity with Microsoft Office applications.
• Ability to follow established procedures and communicate information accurately.
• Professionalism and a strong commitment to safety and security.

Nice To Haves

• Previous experience in a Security Operations Center, command center, dispatch, or security-related role.
• Familiarity with CCTV, access control, alarm monitoring, or incident management systems.

Responsibilities

• Monitor CCTV cameras, alarm systems, access control systems, and other security technologies.
• Monitor security alerts and respond to incidents in accordance with established procedures.
• Receive, assess, and communicate alarms, emergencies, and other security-related events to appropriate personnel.
• Accurately document incidents, security activities, and responses in daily logs and incident reports.
• Monitor access control activity and identify and report unauthorized access or suspicious activity.
• Communicate with security officers, site leadership, emergency responders, and other departments as needed.
• Follow established protocols for emergency situations, incident escalation, and response.
• Maintain confidentiality when handling sensitive information and security-related communications.
• Perform additional duties as assigned to support site security operations.

Benefits

• Medical, dental, and vision insurance, depending on eligibility.
• 401(k) retirement plan, depending on eligibility.
• Paid time off (PTO), depending on eligibility.
• Paid training and career development opportunities.
• Employee Assistance Program (EAP).
• Opportunities for advancement within a global organization.
• Employee discounts on eligible products and services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed