SOC Operator, Waltham

Securitas Security Services•Waltham, MA

11h

About The Position

Securitas is seeking a dependable, detail-oriented Security Operations Center (SOC) Operator to support daily security operations at a client's site in Waltham. The operator monitors security systems, responds to alarms and incidents, and helps maintain a safe and secure environment. The role calls for comfort with technology, effective communication, and the ability to remain calm and focused in a fast-paced environment. A part-time third-shift schedule is available from 11 p.m. to 7 a.m.

Requirements

Strong attention to detail and the ability to multitask in a fast-paced environment.
Basic computer skills, including familiarity with Microsoft Office applications.
Ability to follow established procedures and communicate information accurately.
Professionalism and a strong commitment to safety and security.

Nice To Haves

Previous experience in a Security Operations Center, command center, dispatch, or security-related role.
Familiarity with CCTV, access control, alarm monitoring, or incident management systems.

Responsibilities

Monitor CCTV cameras, alarm systems, access control systems, and other security technologies.
Monitor security alerts and respond to incidents according to established procedures.
Receive, assess, and communicate alarms, emergencies, and other security-related events to appropriate personnel.
Document incidents, security activities, and responses accurately in daily logs and incident reports.
Monitor access control activity and identify and report unauthorized access or suspicious activity.
Communicate with security officers, site leadership, emergency responders, and other departments as needed.
Follow established protocols for emergency situations, incident escalation, and response.
Maintain confidentiality when handling sensitive information and security-related communications.
Perform additional duties as assigned to support site security operations.