Service Manager Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 60 hours of college coursework.
• At least 2 years of supervisory experience in a healthcare facility, agency, or community-based setting; alternatively, 1 year of leadership experience plus 30 hours of college credit.
• Strong communication, organizational, and problem-solving skills.
• Valid driver's license, reliable transportation, and auto insurance.

Nice To Haves

• Home care, caregiving, or staffing experience.
• Bilingual skills.

Responsibilities

• Provide strategic and operational leadership for a segment of the branch team.
• Support business development initiatives and manage functions that align operational, service, and business goals with company and division objectives.
• Manage the overall operations of an assigned branch-team segment.
• Maintain the quality and depth of the segment's caregiving pool and work toward Care Partner, client, and referral-source satisfaction goals.
• Ensure adherence to company policies, procedures, and compliance guidelines.
• Implement business initiatives successfully.
• Oversee day-to-day activities of assigned team staff, including recruiting, hiring, assessment activity, staffing and scheduling, risk management, timekeeping, compliance, and human resource needs.
• Provide on-call oversight and support for client and field-staff needs.
• Identify and appropriately source cross-referral opportunities within the branch.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Employee assistance program.
• Pet insurance.
• Access to Calm, a meditation, sleep, and relaxation app.
• Programs to celebrate employee achievements, milestones, and fellow employees.
• Company store credit for the first AccentCare-branded scrubs for patient-facing employees.