Customer Service - Self Storage Manager

Public Storage • East Ridge, TN

6d • Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role involves helping customers determine their storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect units to verify inventory and availability, handle cash-drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls. The position also includes cleaning and routine maintenance of facility interiors and exterior grounds.

Employees need to travel between work locations and for other work-related business using their own vehicle. Mileage reimbursement is provided for eligible travel. The role offers flexible full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours may become eligible for full-time benefits.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license and access to a personal vehicle for travel between work locations and other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, open large doors, and work outdoors for up to 50% of the time.

Responsibilities

• Assess customers’ storage needs and recommend suitable storage options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Travel between properties and other work-related locations using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision insurance for eligible employees.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed