Customer Service - Self Storage Manager

Public Storage • Morrisville, NC

6d

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when needed. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable.

The job offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The stated pay is $14.00 per hour. Employees working an average of 20 or more hours are eligible for full-time benefits. Travel between properties or for other work-related tasks is reimbursed by mileage.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and for other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities and spend up to 50% of working time outdoors, including climbing stairs and opening large doors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments, including making reminder and collection calls when required.
• Travel between multiple properties and other work locations or work-related destinations using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
• Walk around facilities, including climbing stairs and opening large doors.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with match
• Paid time off
• Sick time
• Flexible spending account
• Company-paid life insurance
• Company-paid accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks
• Opportunity to earn performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed