Service Manager Jobs

About The Position

Requirements

• Comprehension of federal fair housing laws and applicable local housing provisions.
• Ability to comprehend and work within budgetary guidelines.
• Knowledge of general property repairs, which may include HVAC, electrical, plumbing, pools, carpentry, drywall, exterior structures, and appliances.
• Must be authorized to work for any employer in the United States; employment visa sponsorship or transfer is not available.

Responsibilities

• Schedule, monitor, and/or perform preventative maintenance at the assigned property.
• Coordinate the day-to-day maintenance operations of the property.
• Direct and supervise daily maintenance team activities, including preparing work schedules, assigning and delegating tasks, monitoring workflow and progress, reviewing work for timeliness and accuracy, and appraising performance.
• Train and coach maintenance team members.
• Help diagnose problems and perform repairs and general maintenance, including HVAC, general electrical, plumbing, swimming pools when applicable, carpentry, drywall, exterior structures, and appliances.
• Perform daily property inspections and maintain property cleanliness in partnership with the team.
• Manage vendor and contractor relationships, including obtaining and completing quality control.
• Complete property unit turns, painting, drywall, and normal wear-and-tear repairs.
• Respond to after-hours on-call emergencies on a rotation basis.

Benefits

• Bonus opportunity, depending on position eligibility.
• Generous paid time off, including 13 paid holidays, a Floating Holiday, a Volunteer Day, accrued sick time, and 15 days (120 hours) of vacation in the first year.
• Housing discount program, subject to availability and prior ownership group approval.
• 401(k) retirement plan with company match.
• Medical, dental, and vision coverage, plus an HSA with employer contribution and FSA options.
• Employer-sponsored short-term and long-term disability coverage.
• Company-paid life insurance.
• Optional critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP).