Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Property Manager to work independently at multiple self-storage locations. The role includes spending time both indoors and outdoors, assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Property Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when required. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. The schedule is flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekends until 5 p.m. Employees may travel between properties or for other work-related tasks using their own vehicle; mileage reimbursement is provided. The role requires the ability to lift or move items weighing up to 35 pounds and to walk around facilities, including climbing stairs and opening large doors. Up to 50% of the time may be spent outdoors.
Requirements
- Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
- Valid driver’s license.
- Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to lift or move items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
Responsibilities
- Assess customers’ storage needs and make recommendations.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments and make reminder and collection calls when required.
- Clean and maintain interior areas, including sweeping and mopping.
- Maintain exterior grounds and curb appeal by keeping areas clean and free of debris.
- Travel between properties and conduct other work-related tasks using a personal vehicle.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
