ABX Out of Service Manager (Weekends)
About The Position
Based at the primary CVG Hub, the Out of Service (OOS) Manager directs, coordinates, and expedites the recovery of aircraft removed from active service because of unscheduled maintenance events or Aircraft on Ground (AOG) status. The role provides operational oversight across the DHL and Amazon ramps at CVG and commands global outbase recoveries. The OOS Manager coordinates parts routing, manages third-party vendors, and deploys ABX technicians from the hub to outstations to resolve remote AOG events. The position oversees CVG line maintenance operations and provides direction to station supervisors, lead mechanics, ABX mechanics, and third-party MRO vendors. It requires coordinating assigned parties across the DHL and Amazon ramps to establish a unified, safe, and efficient repair plan, while maintaining cross-facility awareness to dispatch badged personnel according to fleet crisis demands. The stated schedule is F/S/S 3/13. The role establishes and updates estimated return-to-service times and keeps Maintenance Control informed throughout AOG events.
Requirements
- At least 10 years of progressive, hands-on experience in aircraft maintenance operations.
- At least 7 years of formal supervisory or managerial experience in an aircraft heavy-maintenance or line-maintenance environment.
- A valid, current FAA Airframe and Powerplant (A&P) License.
- High proficiency with Microsoft Office, specifically Excel and Word, Netline OPS Plus, and MXI.
- Ability to work highly flexible hours, including nights, weekends, and holidays, and to operate independently.
- Strong organizational and interpersonal communication skills, and decisive problem-solving ability under high-stress conditions.
- High school diploma or GED.
Nice To Haves
- Associate or bachelor's degree in business administration or a related discipline.
- Boeing 767 and/or Airbus A330 General Familiarization (Gen Fam) training certificates.
- Seven or more years of dedicated line-maintenance experience.
- 10 or more years of management experience specifically in line maintenance and AOG environments.
Responsibilities
- Manage out-of-service events on both the Amazon and DHL ramps.
- Work the stated F/S/S 3/13 schedule.
- Establish realistic but aggressive estimated times of return to service and continuously update Maintenance Control throughout AOG events.
- Liaise with Engineering, vendors, and other assigned parties.
- Coordinate line mechanics, ABX supervision, and ABX vendors to ensure a unified, safe, and efficient aircraft repair plan.
- Manage and oversee CVG line maintenance operations to ensure efficiency.
- Provide operational oversight and direction to CVG station supervisors, lead mechanics, ABX mechanics, and third-party MRO vendors.
- Maintain cross-facility operational awareness and dispatch badged personnel across Amazon and DHL nodes according to fleet crisis demands.
- Coordinate parts routing, manage third-party vendors, and deploy ABX technicians from the hub to outstations to resolve remote AOG events.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
