Manager, Out of Home

Adelphi Group•New York, NY

8d•$50,000 - $95,000•Hybrid

About The Position

The Manager, Out of Home helps manage, plan, and implement team-approved Out of Home client strategies for assigned clients. Working with Associate Directors and Directors, the Manager oversees the process and ensures effective client service. The role manages a team and portfolio of clients and collaborates with internal teams, agency partners, and vendors to develop effective client workflows. The Manager oversees outdoor campaign planning and implementation from initial brief through post-campaign analysis, supports client account management and business growth, and trains and develops team members. The position also contributes to process improvements, agency initiatives, market insights, and a positive work culture. Omnicom policy requires employees to work in the office at least three days per week, subject to local law and any additional direction from the agency or manager.

Requirements

Proven ability to maintain and grow client relationships through superior account service.
Previous experience in a client-facing role and account management.
Thorough external and internal presentation skills.
Ability to manage multiple priorities in a fast-paced environment while meeting tight deadlines and managing teammates’ deadlines.
Strong organizational and analytical skills.

Nice To Haves

Four or more years of experience within a full-service media agency or Out of Home agency.
Bachelor’s degree in a related field or equivalent work experience.

Responsibilities

Maintain expert knowledge of the U.S. Out of Home landscape and emerging channel trends to deliver on ambiguous tasks.
Maintain strong client relationships through effective client service, proactive problem-solving, and successful account management with clients, agencies, and media owners.
Identify and implement ways to streamline current processes and increase efficiencies.
Understand assigned clients’ situations and objectives and prepare marketing proposals and budgets that meet those objectives.
Oversee planning and implementation of outdoor campaigns from initial brief through post-campaign analysis, ensuring team deadlines are met.
Retain and grow existing client budgets and develop new business from existing accounts.
Train and develop Associates, Senior Associates, and Senior Account Executives in industry knowledge, and establish attainable goals that foster internal growth based on individual performance.
Take a leadership role in personal development and career progression by proactively seeking opportunities for growth.
Navigate difficult managerial situations.
Consult and work with Outdoor Media Group partners to develop new program features that reduce future agency workload.
Participate proactively in cross-team initiatives and agency projects that support long-term agency growth.
Present market updates and insights to AMDs and Directors.
Ensure direct reports adhere to and receive education about new products and internal tools.
Help create and maintain a positive work culture.