Associate Director, Out of Home

Adelphi Group•New York, NY

8d•$70,000 - $125,000•Hybrid

About The Position

The Out of Home Associate Director leads communication, planning, and implementation across multiple client accounts, ensuring consistent quality, style, and delivery. The role requires strong account-management, industry, financial, and commercial expertise, along with confident communication and leadership. The Associate Director helps resolve client, vendor, and staffing issues and shares responsibility with the Managing Director for achieving and exceeding billing and revenue targets, including accurate financial reporting. The position oversees client service and relationship development, supports retention and growth of client budgets, and contributes to business development, service development, staffing plans, budget projections, and new revenue opportunities. It also develops staff, supports a positive organizational culture, improves processes, and works with partners and agency leadership on program enhancements and agency projects. Omnicom’s policy requires employees to work in the office at least three days a week, to the extent permitted by local law, unless their agency or manager directs additional in-office days.

Requirements

Experience in out-of-home advertising across environments, with strong knowledge of the broader industry, client categories, markets, and key clients.
Proven ability to maintain and grow staff, agency, and client relationships through exceptional customer service.
Previous experience presenting to top-level clients and individuals.
Sound financial management skills, including knowledge and understanding of financial and business aspects of internal and client companies.
8+ years’ experience within either an out-of-home or full-service media agency.
Bachelor’s degree in a related field and/or equivalent work experience.
Ability to manage, develop, and motivate employees and clients at all levels.
Commercial awareness and business acumen.
Excellent verbal and written communication skills, including presentation skills.
Strong strategic, organizational, and analytical skills.

Responsibilities

Lead communication, planning, and implementation for multiple clients, maintaining consistent quality, style, and delivery across accounts.
Provide the Managing Director with monthly updates on each client and progress against goals.
Develop and maintain client, agency, and media-owner relationships through effective service, proactive problem solving, and account management; ensure staff do the same.
Retain and grow existing client budgets and develop new business within existing accounts.
Regularly present market updates and insights to clients and agencies.
Work with the Managing Director to develop and adapt services to meet client and agency needs and grow the business.
Identify potential client issues and work with teams to develop solutions.
Write persuasive proposals and detailed analyses, and educate other staff in these skills.
Present confidently to clients, agencies, and peers.
Keep the company informed about developments in the out-of-home market.
Assist the Managing Director with monthly budget projections, staffing plans and organizational charts for new business, and potential partnerships and revenue streams.
Help develop a positive organizational culture and develop staff to their highest potential.
Recommend and lead process improvements to streamline work and increase efficiency.
Work with Outdoor Media Group partners to develop program features that reduce administrative workload.
Work with the leadership team to identify, lead, and execute agency projects.