Food Service - Huck's Food Service Manager

Hucks • Springfield, IL

3d

About The Position

The Food Service Manager is responsible for the proper and efficient operation of the food service department within company policy, ensuring that the department is profitable and maintains high standards of quality and customer service. The manager oversees department readiness, staffing, customer service, bookkeeping, inventory, associate training and personnel practices, security, merchandising, maintenance, and safety. The manager also promotes the Huck’s Bucks Loyalty app and helps customers use it.

Responsibilities

• Ensure the food service department is open and ready during all scheduled operating hours.
• Schedule associates effectively to meet business demands using a fixed schedule.
• Provide customers with prompt and courteous service and ensure associates do the same.
• Communicate effectively with store associates and management.
• Follow federal, state, and local laws and ordinances related to department operations.
• Model appropriate conduct for store associates and control department variable expenses.
• Ensure associates wear proper uniforms.
• Complete paperwork accurately and on time; maintain inventory and loss within company guidelines; conduct inventories as directed; and ensure associates accurately record hours worked.
• Treat associates with dignity and respect, ensure they receive breaks, and advise the Store Manager of personnel situations or policy violations that adversely affect store performance.
• Train new associates in the proper completion of their job duties.
• Ensure associate shift procedures are followed and maintain a safe shopping and working environment, including compliance with safety rules and use of protective equipment.
• Ensure the current sign program is posted when it begins and current plan-o-grams are used.
• Communicate special needs or requests to the Division Manager and order merchandise to prevent out-of-stocks and maintain proper inventory levels as directed.
• Maintain food service appearance to company standards; keep display cases, glass, and food service areas clean; follow sanitation procedures; and report maintenance problems needing assistance to the Store Manager.
• Ensure ladders and lifting procedures are used according to company policy and wet floor signs are used as required; promptly report accidents to the Store Manager and corporate office.
• Promote the Huck’s Bucks Loyalty app, explain the benefits of signing up and using it, monitor transactions for potential misuse of points or discounts, and assist customers with sign-up, discounts, and redemption.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and life insurance.
• ESOP.
• 401(k) with match.
• Paid time off.
• Paid holidays.
• Career advancement opportunities.
• Professional development opportunities.
• Employee discounts for food and fuel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed