About The Position

The Food Service Manager is responsible for the proper and efficient operation of the food service department within company policy, ensuring that the department is profitable and maintains high standards of quality and customer service. The manager oversees department readiness, staffing, customer service, compliance, inventory, bookkeeping, associate training and management, safety, sanitation, merchandising, and maintenance. The role also promotes and supports customers’ use of the Huck’s Bucks Loyalty app. Duties may be revised, and other tasks may be assigned as circumstances change.

Responsibilities

  • Ensure the food service department is open and ready for business during all scheduled operating hours.
  • Schedule associates effectively to meet business demands using a fixed schedule.
  • Provide customers with prompt and courteous service and ensure associates do the same.
  • Communicate effectively with store associates and management.
  • Follow federal, state, and local laws and ordinances related to department operations.
  • Model appropriate conduct for store associates and control variable department expenses.
  • Ensure associates wear proper uniforms and receive required breaks.
  • Complete paperwork accurately and on time; maintain inventory and loss within company guidelines; conduct inventories as directed; and ensure associates accurately record hours worked.
  • Treat associates with dignity and respect, use appropriate personnel-management practices, report personnel situations or policy violations to the Store Manager, and train new associates in their duties.
  • Ensure associate shift procedures are followed and maintain a safe shopping and working environment, including compliance with safety rules and use of protective equipment.
  • Post current signs when programs begin, use current plan-o-grams, communicate special needs or requests to the Division Manager, and order merchandise to prevent out-of-stocks and maintain inventory levels as directed.
  • Maintain food service appearance to company standards, keep display cases and glass clean, report maintenance issues requiring assistance to the Store Manager, and keep food service areas clean while following sanitation procedures.
  • Ensure proper ladder use, safe lifting practices, and use of wet-floor signs; report accidents promptly to the Store Manager and corporate office.
  • Promote the Huck’s Bucks Loyalty app, explain the benefits of signing up and using it, monitor transactions for potential misuse of points or discounts, and assist customers with sign-up, discounts, and redemptions.

Benefits

  • Competitive salary commensurate with experience
  • Comprehensive benefits package including health, dental, vision, and life insurance
  • ESOP
  • 401(k) with match
  • Paid time off
  • Paid holidays
  • Career advancement opportunities
  • Professional development opportunities
  • Employee discounts for food and fuel
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