Food Service - Huck's Food Service Manager
About The Position
The Food Service Manager is responsible for the proper and efficient operation of the Food Service Department in accordance with company policy, ensuring the department is profitable and maintains high standards of quality and customer service. The role oversees department readiness, staffing, customer service, communication, legal compliance, expenses, bookkeeping, inventory, associate training and personnel practices, security, merchandising, maintenance, sanitation, and workplace safety. The manager also promotes the Huck’s Bucks Loyalty app, explains its benefits and use to customers, and monitors transactions for potential misuse. Huck’s is a 100% employee-owned company and an equal opportunity employer.
Responsibilities
- Ensure the food service department is open and ready for business during its scheduled operating hours.
- Schedule associates effectively to meet business demands using a fixed schedule.
- Provide customers with prompt and courteous service.
- Communicate effectively with store associates and management.
- Follow federal, state, and local laws and ordinances applicable to department operations.
- Model appropriate conduct for store associates.
- Control variable department expenses.
- Ensure associates wear proper uniforms and provide prompt, courteous customer service.
- Ensure paperwork is completed accurately and on time.
- Maintain inventory and loss within company guidelines and conduct inventories as directed by management.
- Ensure associates accurately record all hours worked.
- Treat associates with dignity and respect and use proper personnel management techniques.
- Ensure associates receive breaks.
- Advise the Store Manager of personnel situations or policy violations that adversely affect store operating performance.
- Train new associates to complete their job duties properly.
- Ensure associate shift procedures are followed and maintain a safe shopping and working environment.
- Ensure safety rules are followed and protective equipment is used.
- Ensure the current sign program is posted when it begins and that current plan-o-grams are used.
- Communicate special needs or requests to the Division Manager.
- Order merchandise effectively to prevent out-of-stocks and maintain proper inventory levels as directed.
- Maintain food service appearance to company standards, keep display cases and glass clean, and keep food service areas clean and sanitary.
- Report maintenance problems that cannot be corrected immediately to the Store Manager.
- Ensure ladders and lifting procedures are used properly and wet-floor signs are used according to company policy.
- Promptly report accidents to the Store Manager and corporate office.
- Promote the Huck’s Bucks Loyalty app, explain its benefits, assist customers with signing up and using it for discounts and redemption, and monitor transactions for potential misuse of points or discounts.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health, dental, vision, and life insurance.
- Employee Stock Ownership Plan (ESOP).
- 401(k) with match.
- Paid time off.
- Paid holidays.
- Career advancement opportunities.
- Professional development opportunities.
- Employee discounts for food and fuel.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
