Service Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Valid driver's license.
• Ability to obtain the appropriate pesticide license or certification if required; the company pays for it.
• Ability to work independently in the field and interact with clients.
• Ability to meet the physical requirements and safely perform job duties, with or without accommodations.
• Ability to safely use a ladder within the manufacturer's weight capacity.
• Ability to occasionally lift and carry up to 50 pounds.
• Ability to access crawl spaces, attics, confined spaces, and rooftops, including climbing, balancing, stooping, kneeling, crouching, or crawling.
• Ability to wear personal protective equipment, which may include an OSHA-compliant respirator.
• Willingness to work in different weather conditions.

Nice To Haves

• Sales experience preferred.

Responsibilities

• Lead the service operation after completing paid training.
• Motivate the service team to deliver high-quality service while prioritizing safety.
• Conduct business professionally and with integrity toward customers and coworkers.
• Assist with recruiting service-team talent.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee the Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and empathetic customer service.
• Support the team's adoption of new products, services, and technology.
• Monitor scheduling, routing, and inventory to improve efficiency and productivity.
• Support community service projects.

Benefits

• Company vehicle with gas card.
• Competitive quarterly and annual bonus opportunities, with potential earnings up to 25% of base salary.
• Company-provided iPhone and iPad with sales software.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Maternity insurance.
• Life insurance.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Tuition reimbursement.
• Dependent scholarship awards.
• Paid, industry-leading comprehensive training program.
• Opportunities to volunteer and give back to the community.