Service Advisor Jobs

About The Position

Requirements

• A track record of high performance.
• A history of strong customer satisfaction scores.
• Ability to learn processes and procedures through training.
• Integrity, a positive attitude, passion for success, and willingness to learn and grow.
• Strong work ethic and clear communication skills.
• Must be at least 18 years old and authorized to work in the United States.
• Must have a valid driver’s license.

Nice To Haves

• Previous automotive experience is considered but is not required.
• Experience with CDK or Reynolds and Reynolds DMS is a plus.

Responsibilities

• Write repair orders for customer-pay and warranty repairs.
• Obtain client approval before performing repairs.
• Clearly explain the requested service for every vehicle.
• Thoroughly estimate the time and cost of each repair.
• Advise clients on proper vehicle care, including maintenance.
• Monitor clients’ vehicles throughout the day and update clients on their status.
• Verify final invoices and reconcile the work performed with the charges.
• Understand and comply with federal, state, and local regulations affecting service department operations, including hazardous-waste disposal and OSHA right-to-know requirements.

Benefits

• Generous compensation plan with expected income of $45,000 to $65,000.
• Positive and family-friendly atmosphere.
• Energetic and experienced sales team.
• Responsive and motivated executive team.
• Bonus and benefits are mentioned, but specific details are not provided.