Customer Service Advisor - Rockmart

Piedmont Lube Centers LLC•Rockmart, GA

1d•$19

About The Position

The Customer Service Advisor at Piedmont Lube Centers, LLC delivers customer service and helps ensure smooth daily store operations. The role involves greeting customers, recommending maintenance services based on vehicle needs, processing transactions accurately, and supporting the service team in providing a fast, friendly, and professional experience. The position is suited to someone who communicates effectively, works well in a fast-paced environment, and is committed to quality service and company standards.

Requirements

Positive attitude and willingness to learn.
Strong customer service and communication skills.
Friendly, dependable, and team-oriented.
Comfortable working in shop environments and outdoor conditions.
Ability to stand, bend, and lift up to 50 pounds.
Weekend availability required.
Reliable transportation.

Nice To Haves

Sales or customer service experience preferred.
Valid driver's license preferred.

Responsibilities

Greet customers promptly and provide a friendly, professional experience.
Recommend maintenance services based on vehicle inspections and manufacturer recommendations.
Answer customer questions and explain services clearly and confidently.
Enter vehicle information accurately and process transactions using the POS system.
Perform courtesy vehicle inspections, including checking fluids, filters, tires, belts, hoses, and wiper blades.
Assist technicians with preventive maintenance services as needed.
Guide vehicles safely into service bays.
Maintain a clean, organized, and safe work environment.
Support opening and closing procedures as assigned.
Follow company policies, safety procedures, and operating standards.
Work as part of a team to keep service flowing efficiently throughout the day.