Service Advisor

Camping World Holdings, Inc.•Onalaska, WI

27d•$50,000 - $75,000

About The Position

Camping World is seeking a Service Advisor to join its team. The role is responsible for initiating and processing requests for repair services, providing administrative support to the Service Department, and keeping customers informed about work progress. This is a commission-based role with uncapped commissions. The estimated total annual compensation range, including base pay and variable compensation earned, is $50,000–$75,000 or more. Compensation decisions consider factors such as skills, experience, training, licensure, certifications, and business needs.

Requirements

A minimum of one year of service experience is preferred.
Ability to work daily on a computer and perform internet searches as needed.
Excellent organization and follow-up skills.
Ability to follow department procedures and policies.
May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.
Prolonged periods of standing, stooping, crawling, and bending.

Nice To Haves

Previous RV product or camping lifestyle experience.
Valid driver's license preferred.
A minimum of one year of service experience is preferred.

Responsibilities

Determine customers’ specialized product needs and required services by working directly with them.
Suggest add-on sales to increase average transactions.
Provide price estimates for designated installations before scheduling appointments.
Keep customers apprised of work progress.
Initiate and process requests for repair services and provide administrative support to the Service Department.

Benefits

Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave, if eligibility is met
Tuition reimbursement, if eligibility is met
On-the-job training opportunities
Comprehensive benefits for full-time associates, including medical, dental, vision, and more
Access to dental and vision coverage for part-time associates