Service Advisor Jobs

About The Position

Requirements

• At least 5 years of prior experience as a service writer at an auto or heavy machinery dealership is preferred.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to work independently.
• Ability to communicate and relate to all organizational levels, including senior leaders, clients, and strategic partners, through verbal communication, listening, writing, and presentations.
• Professionalism.
• Problem-solving and analytical skills.
• Ability to meet strict deadlines under demanding work conditions.
• Ability to lower repair and maintenance costs.
• Ability to work with repair and maintenance service providers to assess service needs.
• Work indoors and outdoors year-round and climb on and off large equipment and trucks.
• Travel up to 25% of the time.

Nice To Haves

• Experience as a heavy equipment mechanic.

Responsibilities

• Provide maintenance and repair advice on loaders and equipment.
• Coordinate repair estimates and repairs for loaders and equipment.
• Order and maintain remote inventories of essential repair and maintenance parts.
• Oversee and audit maintenance and repair logs for all machines to help budget upcoming repair and maintenance requirements by branch and machine.
• Research parts pricing and labor estimates.
• Analyze information and create reports and spreadsheets.
• Travel to branches and meetings as needed.
• Interact with branch staff, repair shops, and heavy equipment dealerships.
• Perform other duties as assigned based on business needs.